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Walt Massey Chevrolet GMC Lucedale

(1,098 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (601) 440-1220 (601) 440-1220
Used (601) 440-1719 (601) 440-1719
Service (601) 975-3218 (601) 975-3218

Reviews

(1,098 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walt Massey Chevrolet GMC Lucedale from DealerRater.

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Purchasing my new Sierra was a fantastic experience,

Purchasing my new Sierra was a fantastic experience, especially considering the circumstances. After verifying positive online reviews, I connected with Tish. Her outstanding service was crucial in making this a smooth and painless process, particularly since I needed a replacement quickly after my 2019 Sierra was recently totaled in an accident. Driving 211 miles was absolutely worth it for the great deal and exceptional service from Tish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear your experience with Tish made such a difference, especially given the circumstances. It’s great to know the trip was worth it and that she helped make the process smooth and stress-free. Enjoy your new Sierra!

Jessica is wonderful!

Jessica is wonderful!! Very professional and courteous. Appears knowledgeable about technical issues. So very helpful

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear Jessica made such a great impression! Her professionalism and knowledge make her a valued part of our team. We’ll be sure to share your kind words with her!

The dealership made it very easy to purchase the vehicle.

The dealership made it very easy to purchase the vehicle. Everyone was courteous to my timeline and got everything done in a timely manner. Good group of people. Thanks

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We’re happy to hear the process was smooth and respectful of your time. Thank you for the kind words and for choosing our team!

Jessica was an exceptional person to work with.

Jessica was an exceptional person to work with. He was very professional and knowledgeable. She me with respect and thoughtfulness. Jessica was a blessing to work with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear Jessica made such a positive impact with her professionalism and care. She’ll be thrilled to know she helped make your experience a blessing!

It was a long wait but I was kept up to date on the

It was a long wait but I was kept up to date on the progress. Enjoyed some popcorn and a cup of coffee while I waited.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re glad the updates and amenities helped make the wait more comfortable. Thank you for your patience and for sharing your experience!

Very good to work with and very evident.

Very good to work with and very evident. I appreciate all the help with my warranty

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re glad we could assist with your warranty and make the process smooth for you. Thank you for sharing your experience!

Extremely professional, friendly, and they do their job

Extremely professional, friendly, and they do their job in a timely manner! They call if they have concerns and explain what is going on to see what the customer wishes to be done.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear our team kept you informed and made the process professional and timely. Thank you for sharing your experience with us!

Got my truck in and out ASAP and im very satisfied and

Got my truck in and out ASAP and im very satisfied and also very satisfied with keeping me up with updates

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re glad we could get your truck taken care of quickly and keep you updated along the way. Thank you for sharing your feedback!

Tisha was my sales person and she did a great job.

Tisha was my sales person and she did a great job. She is very friendly outgoing and seems to do great with people. I enjoyed my time with her. The finance manager Kayla explained everything to the “T” and I appreciate that. Very friendly staff and would recommend Tisha as a salesperson to anybody I can.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear Tisha made your experience enjoyable and that Kayla explained everything clearly. Thank you for the kind words and recommendation—we’ll be sure to share your feedback with them!

The service team is always so willing to assist the

The service team is always so willing to assist the customers throughout the waiting process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re happy to hear our team makes the waiting process easier by being attentive and helpful. We appreciate your kind words and your trust in us!