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Walt Massey Chevrolet GMC Lucedale

(1,081 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (601) 440-1220 (601) 440-1220
Used (601) 440-1719 (601) 440-1719
Service (601) 975-3218 (601) 975-3218

Reviews

(1,081 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walt Massey Chevrolet GMC Lucedale from DealerRater.

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Got my truck in and out ASAP and im very satisfied and

Got my truck in and out ASAP and im very satisfied and also very satisfied with keeping me up with updates

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re glad we could get your truck taken care of quickly and keep you updated along the way. Thank you for sharing your feedback!

Tisha was my sales person and she did a great job.

Tisha was my sales person and she did a great job. She is very friendly outgoing and seems to do great with people. I enjoyed my time with her. The finance manager Kayla explained everything to the “T” and I appreciate that. Very friendly staff and would recommend Tisha as a salesperson to anybody I can.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear Tisha made your experience enjoyable and that Kayla explained everything clearly. Thank you for the kind words and recommendation—we’ll be sure to share your feedback with them!

The service team is always so willing to assist the

The service team is always so willing to assist the customers throughout the waiting process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re happy to hear our team makes the waiting process easier by being attentive and helpful. We appreciate your kind words and your trust in us!

They made my experience easy, with great attitudes and

They made my experience easy, with great attitudes and customer service! I will definitely shop walt massey for my next purchase!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re so glad our team made the experience easy and enjoyable with great service and attitudes. We look forward to helping you with your next purchase!

We have bought several vehicles from Walt Massey and

We have bought several vehicles from Walt Massey and everyone is always friendly and professional.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re grateful for your continued trust! It’s wonderful to know our team’s friendliness and professionalism keep bringing you back. Enjoy your vehicles!

The service team worked timely and efficiently.

The service team worked timely and efficiently. It is always a pleasure to do business with them

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear our team consistently provides timely and efficient service. It’s always a pleasure to take care of you and your vehicle!

Walt Massey's experience is unmatched.

Walt Massey's experience is unmatched. They always know exactly what my vehicles need and work diligently to get them serviced and back in the road. Jessica is an excellent customer service representative and went above and beyond to keep me updated and informed about the progress of the work on my vehicles.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear that Jessica kept you informed and made sure your service experience was smooth. It means a lot knowing our team’s diligence and care stood out. We appreciate your trust and look forward to taking care of your vehicles again!

It was great I got to look and was not pressure in to

It was great I got to look and was not pressure in to anything. Thank you so much I really love my new truck.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear you enjoyed a no-pressure experience and love your new truck! Thank you for choosing us—we hope you enjoy every mile.

2018 GMC SIERRA SAVANNA went above and beyond to help

2018 GMC SIERRA SAVANNA went above and beyond to help me with getting my truck fixed she is the best advisor I had ever worked with there

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear Savanna went above and beyond to get your Sierra taken care of. It’s wonderful knowing she made such a positive impression—thank you for sharing your experience!

Great service, treated as family as always I was out and

Great service, treated as family as always I was out and in with no hassles, Kenda H was a pleasure to work with.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re so glad you felt like family and had a smooth, hassle-free visit! Kenda will be thrilled to know she made your experience such a positive one.