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Walt Massey Chevrolet GMC Lucedale

(981 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (601) 440-1220 (601) 440-1220
Used (601) 440-1719 (601) 440-1719
Service (601) 975-3218 (601) 975-3218

Reviews

(981 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walt Massey Chevrolet GMC Lucedale from DealerRater.

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Great selection, wonderful people.

Great selection, wonderful people. I’ve bought three trucks from them and they have always been helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your continued business and are glad to hear our team has been helpful every time. Thanks for trusting us with your truck purchases—it means a lot!

I have done business here fit over 40 years buying new

I have done business here fit over 40 years buying new and used cars and service. Great personally in all departments.Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your loyalty over the past 40 years—it means the world to us! It's wonderful to hear you've had great experiences across all departments. Thank you for being such a valued part of our community!

This was the Best car buying experience ever.

This was the Best car buying experience ever. We were able to shop, with out being harassed, and when we were ready Ms Terra was right there for us…. The Finance manager was even better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear this was your best car buying experience ever! It’s great that Terra and our finance manager made the process smooth and respectful from start to finish. Thanks for choosing us!

Awesome staff and service.

Awesome staff and service. Friendly, professional and fast! Walt Massey is a wonderful dealership to purchase from and their follow up is exceptional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear you had such a positive experience! Our team works hard to provide fast, friendly, and professional service, and we’re glad the follow-up stood out as well. Thank you for the kind words and support!

Where to start.

Where to start. Mandal would not return calls or take me seriously. I called Massey and got a call to action immediately within 5-10 minutes. Got my new 2025 Sierra Denali EV that week. Great communication and customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re so glad we could step in and provide the prompt, attentive service you deserved. It’s great to hear you had a smooth experience and are now enjoying your new 2025 Sierra Denali EV. Thank you for giving us the opportunity—we’re here anytime you need us!

Not pleased with the way they recommend that I let them

Not pleased with the way they recommend that I let them replace my cabin air filter when I had just changed it about a week before and then they did not put my glove box back in correctly and left a piece laying on my truck floor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re sorry to hear about your experience and appreciate you bringing it to our attention. That’s not the level of service we aim to provide, and we’d like the opportunity to make it right. Please reach out to us directly so we can address this with our team.

Always great to customer service and everyone is always

Always great to customer service and everyone is always helpful.we’ve going to Walt Massey for our service needs .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your continued support! It’s great to hear that our team consistently delivers helpful and friendly service. We’re grateful to be your go-to for all your service needs!

She is wonderful at her job… she is very informative and

She is wonderful at her job… she is very informative and very nice to work with.. She is extremely polite and very friendly to deal with..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear about your positive experience! It’s great to know she made such a strong impression with her professionalism and kindness. We’ll be sure to pass along your kind words!

Needed a trailer hitch mount for a recently purchased

Needed a trailer hitch mount for a recently purchased car. Was able to get one installed the day of inquiring. Work was completed within the timeframe promised and made to feel comfortable while waiting. Of course it was expensive, it was a dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your experience! It’s great to hear our team was able to get your trailer hitch installed the same day and kept things on schedule. We're glad you felt comfortable while waiting—we’ll always do our best to deliver prompt, quality service.

Great sales representative and paperwork was easy-to-use.

Great sales representative and paperwork was easy-to-use. Would refer to a friend if asked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear you had a smooth and positive experience with our sales team! It means a lot that you’d recommend us to a friend—thank you for the support!