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Fields Cadillac St. Augustine

(709 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 461-2485 (888) 461-2485
Used (888) 711-0073 (888) 711-0073
Service (877) 392-1641 (877) 392-1641

Reviews

(709 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Cadillac St. Augustine from DealerRater.

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I would like to thank Todd and all the staff of Field

I would like to thank Todd and all the staff of Field Cadillac for all their help in the purchase of our new Xt5. We really love the vehicle and the dealership is one of the nicest and friendliest we have ever dealt with, thank you all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kenny, we're delighted to hear that Todd and the Fields Cadillac St. Augustine team made your XT5 purchase a pleasant experience! Enjoy your new vehicle, and thank you for choosing us!

Clean, well laid out, good inventory, knowledgeable sales

Clean, well laid out, good inventory, knowledgeable sales people easy to work with no pressure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Fields Cadillac St. Augustine!

Great service, support and follow-up especially from

Great service, support and follow-up especially from Woody and Ashanti. After sales support and communication was appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Woody and Ashanti provided you with excellent service at Fields Cadillac St. Augustine! Thank you for highlighting their efforts in after-sales support and communication.

Patrick did a great job in getting my car serviced.

Patrick did a great job in getting my car serviced. I had to leave it overnight but had a doctor appointment the next day. He was able to get everything done for me to pick it up in time for my appointment. I was very pleased with the service that was provided. Barbara Wood

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Barb and John, we're delighted to hear that Patrick was able to accommodate your schedule at Fields Cadillac St. Augustine! Thanks for sharing your positive experience with us. Safe travels!

Excellent leadership by Kevin and Great work by the

Excellent leadership by Kevin and Great work by the technicians at this dealership. Thank you so much for all of your hard work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kamran, thank you for recognizing Kevin and our technicians at Fields Cadillac St. Augustine! We're delighted to hear about your positive experience with us.

Service was completed in less than one hour.

Service was completed in less than one hour. Lounge was very spacious and clean. All the staff was very friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a pleasant experience with our team at Fields Cadillac St. Augustine! Thank you for the kind words about our service and facilities. We look forward to serving you again in the future!

I’ve been with Fields Cadillac for about 4 years now and

I’ve been with Fields Cadillac for about 4 years now and they have always been amazing. Patrick was amazing at helping get my oil changed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal customer of Fields Cadillac St. Augustine! We're delighted to hear that Patrick provided excellent service during your recent visit. We look forward to continuing to serve you in the future!

Kevin Hand the best service manager at Fields Cadillac in

Kevin Hand the best service manager at Fields Cadillac in St Augistine. Changed battery. Did a software update recall & a 27 point inspection. Car still had bumper to bumper warranty. No Charge. Kevin would not even take a tip. Great guy highly recommend Going here. Will be back. Also Kevin is a fantastic bowler.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're delighted to hear that Kevin provided exceptional service at Fields Cadillac St. Augustine and took great care of your vehicle needs. We appreciate your recommendation and look forward to welcoming you back in the future!

Everyone at fields is friendly and helpful Joe does a

Everyone at fields is friendly and helpful Joe does a tremendous job explaining everything that is going on and your options. Thanks all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Joe and the team at Fields Cadillac St. Augustine provided such a friendly and informative experience! Thank you for sharing your feedback with us, we appreciate it!

The service team was very accommodating.

The service team was very accommodating. They worked with me to use my warranty and save money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tammy, we are glad to hear that our team provided accommodating and cost-effective service. Thank you for choosing Fields Cadillac St. Augustine!