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Fields Cadillac St. Augustine

(709 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 461-2485 (888) 461-2485
Used (888) 711-0073 (888) 711-0073
Service (877) 392-1641 (877) 392-1641

Reviews

(709 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Cadillac St. Augustine from DealerRater.

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Kevin Hand the service Manager is the Best.

Kevin Hand the service Manager is the Best. He desrves a raise. The best service I have EVER had. On my Cadiillac. Will be back They Have my business. From Brenda Daulton Laschitz

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Kevin provided you with the best service experience at Fields Cadillac St. Augustine! Your feedback means a lot, and we're thrilled to have earned your business. Looking forward to seeing you again soon!

The service department zeroed in on our issue and took

The service department zeroed in on our issue and took care of it in a timely and cost effective manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mark, we're glad to hear our service department at Fields Cadillac St. Augustine was able to address your issue efficiently and affordably! Thank you for sharing your experience with us.

Fantastic fast service!

Fantastic fast service! Have all my GM service and repairs done at Fields Cadillac A+!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful to have earned your loyalty, Brad. Thanks for taking the time to leave us a review! - The Fields Cadillac St. Augustine Team

Fields Cadillac of St Augustine is by far the most

Fields Cadillac of St Augustine is by far the most accommodating dealership we have ever dealt with. Your representatives are professional and willing to take time to explain every question and address every concern. Purchasing our new car was indeed a pleasure thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're delighted to hear that our team at Fields Cadillac St. Augustine made your car-buying experience enjoyable and informative. We appreciate your support and hope you're loving your new vehicle!

Our sales representative, Barry was wonderful!

Our sales representative, Barry was wonderful! The entire experience was 5 Star! Everyone was helpful and friendly. This was the best car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Barry and the team at Fields Cadillac St. Augustine made your car buying experience exceptional! Thank you for sharing such positive feedback, and we hope you're enjoying your new vehicle!

Melvin was professional, did not pressure us, was patient

Melvin was professional, did not pressure us, was patient and we loved working with him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your kind review for Melvin warms our hearts! Thank you from the Fields Cadillac St. Augustine Team.

Good people that were very respectful and professional ,

Good people that were very respectful and professional , the building was very clean all staff were kind

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about our team at Fields Cadillac St. Augustine! We're delighted to hear that you found our staff respectful and professional, and we appreciate your feedback on the cleanliness of our facility. We look forward to serving you again in the future!

Had a great experience with Michelle and was a seamless

Had a great experience with Michelle and was a seamless transaction. Would highly recommend Fields!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Fields Cadillac St. Augustine, and for your business. Michelle will appreciate the shoutout! We are grateful to have you as a customer!

Our experience with Fields was very positive.

Our experience with Fields was very positive. Our experience with Todd was outstanding! He was the reason we purchased the car from Fields of St. Augustine. Thank you Todd.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Todd made your experience at Fields Cadillac St. Augustine outstanding! Thank you for choosing us, and we hope you're enjoying your new car!

Always a great experience, , very professional, ,sales

Always a great experience, , very professional, ,sales people very knowledgeable and friendly, enjoyed my experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tony, we're delighted to hear that you had a great experience with our team at Fields Cadillac St. Augustine! Thank you for the kind words and support. We look forward to serving you again in the future!