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Fields Cadillac St. Augustine

(709 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 461-2485 (888) 461-2485
Used (888) 711-0073 (888) 711-0073
Service (877) 392-1641 (877) 392-1641

Reviews

(709 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Cadillac St. Augustine from DealerRater.

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Exceptional sales experience.

Exceptional sales experience. Dennis Parker is a great salesman that will work with you to get you the car you want. The Dealership is very well run and the service department strives to solve any issues you may have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear about your exceptional experience with Dennis and the team at Fields Cadillac St. Augustine! Thank you for highlighting our service department's dedication as well. Enjoy your new car!

This Dealership is TH E CADILLAC of Dealerships and

This Dealership is TH E CADILLAC of Dealerships and Xander is the appropriate salesman as he knew exactly what I was looking for. Steve and Nick worked extra hard to ascertain my price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Xander, Steve, and Nick provided you with such a top-notch experience at Fields Cadillac St. Augustine! Thanks for the fantastic review!

Service was outstanding and the time spent waiting was

Service was outstanding and the time spent waiting was impressive, tire rotation . and oil change with wash, I highly recommend this dealership, Jake was friendly and knowledgeable my service advisor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jake and the Fields Cadillac St. Augustine team provided outstanding service during your visit! Thanks for recommending us, we appreciate it!

Really good personalized service; friendly, knowledgeable

Really good personalized service; friendly, knowledgeable people, got the job done as promised and great communication .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a positive experience with our team at Fields Cadillac St. Augustine! Thank you for highlighting the personalized service and great communication. We appreciate your feedback!

PJ was very helpful and attentive to my concerns and

PJ was very helpful and attentive to my concerns and preferences. We were able to come to an agreeable conclusion with our business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that PJ was attentive and helpful during your visit to Fields Cadillac St. Augustine! It's great that you reached a satisfactory conclusion with us, and we appreciate your feedback.

This was my first time bringing my vehicle in for service

This was my first time bringing my vehicle in for service and so far everything went well. Patrick answered all my questions and I was in and out same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kelsey, we're delighted to hear that Patrick provided excellent service during your visit at Fields Cadillac St. Augustine! Thank you for sharing your experience with us.

Pat was very friendly efficient and clear about the

Pat was very friendly efficient and clear about the repair process and explaining the cost involved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and your review! Thanks from the Fields Cadillac St. Augustine Team!

PJ word with me all day with getting me a new car and I’m

PJ word with me all day with getting me a new car and I’m happy that it worked out. Thank you for everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that PJ provided excellent service during your car purchase at Fields Cadillac St. Augustine! Enjoy your new ride and thank you for choosing us!

Bob is good.

Bob is good. Sales person and friend. Very important hi is a gentlemen in olso very. Smart

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are grateful to have earned your confidence, Hector. Thanks for taking the time to leave us a review! - Bob and the Fields Cadillac St. Augustine Team

Very professional and accommodating very knowledgeable

Very professional and accommodating very knowledgeable would recommend dealer to friends and family keep up the good work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Fields Cadillac St. Augustine! We're delighted to hear that our team provided a professional and accommodating experience. We appreciate your support and look forward to serving you in the future!