Reviews
07 Explorer Sport Trac
Friendly, helpful staff, Bought a 2007 Ford Explorer Sport Trac
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for purchasing your Sport Trac from us! We hope it serves you well!
Repeat Customer
Good value, helpful sales people, fairly accommodating, no haggle pricing is nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Repeat buyer! Love hearing that, thank you again for choosing us to purchase your next car from.
Paul Baskin
Our daughter was looking for a specific car made by Honda - a 2013 Honda Fit Sport manual transmission, midnight plum in color. We live in Texas and our daughter flew to New York City after we located the car at Rocky Ridge in Pennsylvania. Our salesman Jesse Bills was absolutely wonderful in his willingness to drive to Lancaster Pennsylvania and meet our daughter coming in from the train after regular business hours with the car. There were no surprise additional fees to the bill. Eveything was very clear and honest. The car was all we expected it to be! We had a great experience with Jesse Bills @ Rocky Ridge and would highly recommend them to anyone that wants to do out-of-state sales like we did over the Internet. The combination of great price, low mileage and long list of satisfied customers helped seal the deal for us! Thanks Jesse & Rocky Ridge Auto Sales!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review Paul! We made sure that Jesse saw this review since it was him, and his father that ran the Fit in to Lancaster Train Station at 9:30 at night. We are certainly grateful for his and his father's time, and dedication in doing this to make this deal happen. (Jesse's father does not work for Rocky Ridge so this was super nice of him to do) This certainly was a deal out of the ordinary for us, but we are happy that we were able to help your daughter find the exact Fit that would replace her last Honda. We are happy everything worked out, and to hear your daughter made it back home to Texas safely. Again many thanks for your business, we are very grateful!
Nissan Frontier
The process was simple and easy. Jesse was very helpful and there was no pressure in the purchase of the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kenneth, thank you again for upgrading to your new Frontier here at Rocky Ridge. We are so very thankful for your business. Congrats on your new ride!
Honda Civic
It was an excellent experience. Most dealers will not take days to sell a car, but Rocky Ridge understood that I am working two jobs and in school and they were patient. 10 stars out of 5 :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Emilee thank you for choosing us to help you purchase your new Civic. We are so very grateful for you business. So happy we were able to get you in the car you were looking for!
Kia Optima-Great Experience
We have used Rocky Ridge in the past and we came back to where we knew we would get a fair deal and great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for coming to us to replace you Jetta. We are so thankful for your repeat business! Enjoy the Optima!
Great experience!
My experience at Rocky Ridge was wonderful! I bought a 2014 Honda CR-V and Travis was super helpful in showing me all the features of the vehicle. Jesse stepped me through all the paperwork when purchasing the vehicle and didn't miss a thing. There is absolutely no pressure at this dealership! The prices are below book value, the miles are low and the staff is knowledgeable and friendly! My husband also bought a vehicle from Rocky Ridge a few months earlier and loves it. We will go back should we need another vehicle in the future and I highly recommend Rocky Ridge to anyone looking for a great used car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome review Marilyn! Sounds like you got to work with both of our wonderful salesmen Travis and Jesse. We are very grateful for your repeat business. Enjoy your new CRV!
New Jeep Chrokee
They were very helpful throughout the process of purchasing the Jeep. Would recommend this dealer for future buys or to my friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Jeff again for your purchase! Enjoy your new Jeep.
Used car purchase
Positive buying experience. Pleasant and knowledgeable sales staff, no pressure. On line information about available vehicles accurate and up to date.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again Cindy, we are so grateful for your business!
new jeep cherokee
they were very helpful throughout the process of purchasing the jeep. would recommend this dealer for the future buys or to my friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Jeff for upgrading your Jeep with us. We hope this new Cherokee you purchased from us serves you even better then you old Grand Cherokee did.