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Rocky Ridge Auto Sales

(642 reviews)
Visit Rocky Ridge Auto Sales
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:30pm 7:30am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
(877) 788-2965 (877) 788-2965

Reviews

(642 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rocky Ridge Auto Sales from DealerRater.

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07 Explorer Sport Trac

Friendly, helpful staff, Bought a 2007 Ford Explorer Sport Trac

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for purchasing your Sport Trac from us! We hope it serves you well!

Repeat Customer

Good value, helpful sales people, fairly accommodating, no haggle pricing is nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Repeat buyer! Love hearing that, thank you again for choosing us to purchase your next car from.

Paul Baskin

Our daughter was looking for a specific car made by Honda - a 2013 Honda Fit Sport manual transmission, midnight plum in color. We live in Texas and our daughter flew to New York City after we located the car at Rocky Ridge in Pennsylvania. Our salesman Jesse Bills was absolutely wonderful in his willingness to drive to Lancaster Pennsylvania and meet our daughter coming in from the train after regular business hours with the car. There were no surprise additional fees to the bill. Eveything was very clear and honest. The car was all we expected it to be! We had a great experience with Jesse Bills @ Rocky Ridge and would highly recommend them to anyone that wants to do out-of-state sales like we did over the Internet. The combination of great price, low mileage and long list of satisfied customers helped seal the deal for us! Thanks Jesse & Rocky Ridge Auto Sales!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review Paul! We made sure that Jesse saw this review since it was him, and his father that ran the Fit in to Lancaster Train Station at 9:30 at night. We are certainly grateful for his and his father's time, and dedication in doing this to make this deal happen. (Jesse's father does not work for Rocky Ridge so this was super nice of him to do) This certainly was a deal out of the ordinary for us, but we are happy that we were able to help your daughter find the exact Fit that would replace her last Honda. We are happy everything worked out, and to hear your daughter made it back home to Texas safely. Again many thanks for your business, we are very grateful!

Nissan Frontier

The process was simple and easy. Jesse was very helpful and there was no pressure in the purchase of the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kenneth, thank you again for upgrading to your new Frontier here at Rocky Ridge. We are so very thankful for your business. Congrats on your new ride!

Honda Civic

It was an excellent experience. Most dealers will not take days to sell a car, but Rocky Ridge understood that I am working two jobs and in school and they were patient. 10 stars out of 5 :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Emilee thank you for choosing us to help you purchase your new Civic. We are so very grateful for you business. So happy we were able to get you in the car you were looking for!

Kia Optima-Great Experience

We have used Rocky Ridge in the past and we came back to where we knew we would get a fair deal and great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for coming to us to replace you Jetta. We are so thankful for your repeat business! Enjoy the Optima!

Great experience!

My experience at Rocky Ridge was wonderful! I bought a 2014 Honda CR-V and Travis was super helpful in showing me all the features of the vehicle. Jesse stepped me through all the paperwork when purchasing the vehicle and didn't miss a thing. There is absolutely no pressure at this dealership! The prices are below book value, the miles are low and the staff is knowledgeable and friendly! My husband also bought a vehicle from Rocky Ridge a few months earlier and loves it. We will go back should we need another vehicle in the future and I highly recommend Rocky Ridge to anyone looking for a great used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Awesome review Marilyn! Sounds like you got to work with both of our wonderful salesmen Travis and Jesse. We are very grateful for your repeat business. Enjoy your new CRV!

New Jeep Chrokee

They were very helpful throughout the process of purchasing the Jeep. Would recommend this dealer for future buys or to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Jeff again for your purchase! Enjoy your new Jeep.

Used car purchase

Positive buying experience. Pleasant and knowledgeable sales staff, no pressure. On line information about available vehicles accurate and up to date.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again Cindy, we are so grateful for your business!

new jeep cherokee

they were very helpful throughout the process of purchasing the jeep. would recommend this dealer for the future buys or to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Jeff for upgrading your Jeep with us. We hope this new Cherokee you purchased from us serves you even better then you old Grand Cherokee did.