Nimnicht Buick GMC

Having had a 2010 Ford F-350 6.4 L diesel as a 5th wheel tow vehicle since new, I began researching a replacement during the winter/spring 2017. By the time I had finished my research and decided on the GMC Sierra 3500HD, Crew Cab, Long Bed, DRW, it was late June 2017. I knew that production of the new 2018 models would begin soon, so I began contacting GMC Dealers in my area ? Southeast Georgia ? Northeast Florida. Roughly the first of July, I used the GMC ?Build & Price? website to spec a 2018 Sierra 3500. I sent email and called every GMC dealer within roughly 50 miles. I could not find any dealer that would email a quote or work on ordering a 2018 vehicle. The reply was always the same amateur sales rhetoric ? ?You need to come in to the dealership to do that.? The ?real? translation of that dilettante sales pitch is; ?We need you to come in so we can try to sell you a 2017 that we have in our inventory.? Among the last calls I made was to Nimnicht Buick GMC, which is located in Jacksonville, Florida, and the furthest GMC dealer from my home. I contacted Nimnicht Buick GMC because I had exhausted all the dealerships that were close to home, but also because it has so many on-line ratings, and the average rating is excellent. I spoke with James Jones of Nimnicht, who was more than happy to help me with working up a quote for a 2018 GMC Sierra 3500, via email with a few telephone calls. There was never even a mention that I should visit their dealership. James Jones is not a high-pressure sales person looking for a quick sale ? he is a customer relations professional, prepared to help anyone for the asking regardless of any immediate or future personal benefit to himself. James Jones is clearly focused on building a relationship with people, each of whom may or may not become an immediate customer. James took the time to enter all of my specifications into the dealer?s system to generate a quote, which he provided to me via email. Within a couple of days, Mr. Jones let me know that Nimnicht Buick GMC was able to actually place the order for my specific GMC Sierra 3500, with an estimated 10 ? 12 week delivery. Keep in mind that production of the 2018 models had only just begun, hence the delivery window. The order was placed and Mr. Jones? delivery estimate was pretty accurate. James also handled my trade-in, which took a good amount of his time and effort. During the 12 weeks that I was waiting on the build and delivery of the Sierra, I probably called, emailed and sent text messages to James fifty times. There was not one instance that James did not take my call, or if he was unavailable, calls, emails and text messages were returned within minutes. James consistently followed up during the build and the delivery process, providing updated information. Nimnicht Buick GMC has a staff of professionals who are specific to every need a customer might have. I needed a fairly untraditional add-on, and Mr. Jones had ?DJ,? from Nimnicht?s accessories department contact me. DJ found exactly what I needed, and Nimnicht Buick GMC ordered the additional equipment. The truck arrived and all dealer prep was completed within a couple of days. At this juncture, with only 200 miles on the vehicle, I am not ready to rate the 2018 GMC Sierra 3500. However, it is exactly what I ordered, and it clearly is a masterpiece of design and comfort. This review is primarily about James Jones of Nimnicht Buick GMC, who I have found to be a real professional and always a gentleman. I will visit Mr. Jones exclusively for all of my future automobile purchasing, and James is the only person I will recommend to family and friends for their vehicle purchasing needs.

We purchased a 2017 GMC SIerra 2500HD from Pam Stankiwicz and had a great buying experience. She made the process as quick and painless as possible, and has quickly responded to any and all questions we have had. Thank you Pam!

was helped by john helms and he was able to get me a lower payment then expected. left the dealership feeling great and excited about my purchase. anyone who needs a new car sgould go there

bought a car from Tony Fazel with an awesome price, find the car I wanted, took it on a nice ride salesman asked me if I like it and will I take it home, I said if the price is right I will buy but don't want to be tricked or ripped off, Tony funny guy said you are in luck because "if I am not your salesman you probably pay too much" took a little negotiating and some firmness but at end he came true, by the time I got through finance office my car was parked outside washed and clean ready to go, loved the way I was handled and what a nice looking dealership. will do business again and will recommend to my family and friends.

I've never had someone bald face lie to my face the way they did! Took off work and drove 60 miles to get there. They said they would beat any other price which they could not after I spent two hours on them juggling numbers!! i've owned 4 yukons and have never had an experience like this! DO NOT WASTE YOUR TIME!!

I found the car on cars.com and contacted the dealer. We came to a mutual agreement on price for my trade. Knowing that I would be driving 6 hours to possibly purchase, I wanted the best price I could get so I would not have to negotiate when I arrived at the dealer. Eric really came through on the trade and even though he was not there when we arrived, Keith really took excellent care of us in the test drive, paperwork, and final walk around. When we left the dealership around 9:30PM Saturday, under better light, we found an issue with the pinstriping. I contacted the dealership Monday morning to discuss this issue and they are completely taking care of the entire issue since it is not feasible for me to take the car back to their dealership 6 hours away. They have my local dealer setup to replace the pinstriping at no cost to me. That makes for a good dealer who cares for their customers even after they leave.

Ray, my salesman was extremely patient while I took time to make my decision to purchase. He even stayed after hours to show me more details of my new car. Ion, the finance guy was hands down the best, especially after I was having second thoughts. I would definitely make my next purchase, trade in, and or refer a friend or family member to NIMNICHT!

These Guys and Gals Did a Great Job, in a Timely manor, I will continue to use this Dealer for a long time! Also the service writers are Great! Thanks Terry

My uncle was a doctor at NAS Jacksonville in 1940-45. He was telling me about the time he went down and bought the last Chevy Convertible in 41. He said the service was great and that Bill Nimnicht was there to give him the keys. Every since my uncle first new car from Nimnicht my family has been bying cars there for 73 years. Kim and I bought 2 new 2015 cars from them in the beginning of the year. E3 worked hard to order Kim's Enclave the way she wanted it. JoAnn in service is the best. Great Job then and great job now. Thanks, Dayne

Nimnicht is the bomb! I love the service center and cashier and even the lady that answers the phone!! I get A rated service ALWAYS! Russell Aldridge is my sales guy forever!! Keep up the good work!