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Doug Justus Auto Center

(373 reviews)
Visit Doug Justus Auto Center
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(865) 329-7553 (865) 329-7553

Reviews

(373 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Doug Justus Auto Center from DealerRater.

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We loved how we were treated.

We loved how we were treated. Just nice people that do not try and sell you cars. Love our Camry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Straight forward, not pushy, and very efficient with the

Straight forward, not pushy, and very efficient with the service. The no haggle pricing worked for me as I had a cash purchase. Sales guy Michael was to the point and didn't try to upsell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I never got a call back!

I never got a call back!Just as well my credit score is too low, but I have been trying to correct my short comings.Still no one want to give a second chance.I pray I get a call from a dealer that has problems with the HVAC.Tables will turn.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Another great experience at Doug Justus Auto Center.

Another great experience at Doug Justus Auto Center. This is my 3rd car purchased. Paul was very helpful. Able to try different cars. Spend as much time we needed looking around and deciding what we wanted. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Just bought my 6th vehicle from Paul at Doug Justus in

Just bought my 6th vehicle from Paul at Doug Justus in the last 7 years. They have kept my family in reliable cars since 2017. Always easy to deal with and very helpful. They always have good vehicles at a fair price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mr. Michael Kay has been nothing but a gracious salesman

Mr. Michael Kay has been nothing but a gracious salesman and worked with us every step of the way. Issues with my bank arose and but with Mr. Michael Kay’s help, I was still able to leave the same day with my truck! Couldn’t have been more blessed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The best auto center and The employees was so helping

The best auto center and The employees was so helping you with all your questioned. finding you a good Deal. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The whole buying process was no hassle.

The whole buying process was no hassle. However the customer service part after the buy was non existent. My car died 3 times on me after leaving the lot. Opened the hood to have the battery tested and found a ton of rust on the frame that was not disclosed to me. I called the next day and the sales person that helped us was off. i was told someone would call me back but it’s been 2 days and I’ve heard nothing. The reason for not giving you 1 star was because you didn’t hound us while we were there.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I loved the experience that me and my husband had

I loved the experience that me and my husband had purchasing our vehicle ! Very nice people great and will Work worth you ! Ask for Michael !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Loved the selection of Subaru's they had on the lot.

Loved the selection of Subaru's they had on the lot. We found exactly what we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.