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Doug Justus Auto Center

(373 reviews)
Visit Doug Justus Auto Center
Sales hours: 10:00am to 5:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(865) 329-7553 (865) 329-7553

Reviews

(373 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Doug Justus Auto Center from DealerRater.

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We had the best experience at Doug Justus Auto Center.

We had the best experience at Doug Justus Auto Center. We knew what car we wanted and they had it there. Our salesman was very nice and quick. He got us out the door and on our way in no time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great Experience!

Great Experience!! Super easy to work with !! Thanks For being so AWESOME!!! Will be back for sure !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great people to work with.

Great people to work with. Quality vehicles at good prices. Will be going back to get another.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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No haggle pricing, very friendly and easy to work with!

No haggle pricing, very friendly and easy to work with! Would definitely shop here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great experience, low prices and terrific selection.

Great experience, low prices and terrific selection. Did not feel pressured at all. Really enjoyed just being able to walk the lot with all of the cars unlocked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Michael was a wonderful help with me to find my Mazda.

Michael was a wonderful help with me to find my Mazda. He asked me what I was looking for and found just the vehicle that would fit my needs. Very kind, helpful, and professional. I will definitely be coming back to see him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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We have bought 4 cars from Doug Justus over the years,

We have bought 4 cars from Doug Justus over the years, the most recent being a few months ago, for our 16 year old son. Our repetitive business is due to three things: 1) great selection of nice cars 2) consistently good, reliably low pricing 3) nice, engaged, well-informed salespeople. Doug and his team have a good intuition about buying used cars, and they get them in great shape before the cars hit their lot. Also, their test drive route is awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service!

Great service! Very quick and easy purchase. Vehicles were very well priced also. Very pleased!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Paul is an amazing salesman!

Paul is an amazing salesman! He is so friendly, helpful and knowledgeable! Buying this truck was a surprisingly great experience. This dealership is highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Excellent service and attention.

Excellent service and attention. I bought a quality car for the money. My son loves it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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