Reviews
Awesome car dealership.
Awesome car dealership. Used cars, but still provides a luxurious experience for those in the market to buy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shopping experience was easy and low pressure, Several
Shopping experience was easy and low pressure, Several vans to choose from. The one we picked was a one owner with a great service history and we got a good deal on it. 10/10 would come back!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a Toyota Camry here and the entire process
I purchased a Toyota Camry here and the entire process was fantastic from start to finish. All the staff were very helpful and the vehicle has had no issues since I bought it either! Will definitely be buying my next vehicle here also
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a Tacoma from Doug Justus in 2020.
Purchased a Tacoma from Doug Justus in 2020. It has been a great vehicle, and a no pressure sales experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a 2021 Nissan rogue & it’s the best car ever!
I bought a 2021 Nissan rogue & it’s the best car ever!! They are the best dealership in Alcoa! I can’t recommend them enough!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Overall great customer service, they help me find the
Overall great customer service, they help me find the right car and made sure I had everything I wanted on the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No pressure to buy very courteous when trying out cars
No pressure to buy very courteous when trying out cars and very friendly would buy from here again thank you Michael Kay
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No pressure from sales personal.
No pressure from sales personal. My husband and I was looking for our daughter an affordable car, we loved that the price was listed on the windows and the car fax was in the car.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Easy experience, zero pressure Find a car you like,
Easy experience, zero pressure Find a car you like, drive it and buy it Took about 15 minutes once we decided what we wanted
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
A very bad dealership to do business with.
A very bad dealership to do business with. Bought a van that had multiple problems. To no avail, they did not make any effort to repair. Now I am stuck with a van that doesn't work. Please stay away from Doug Justin dealership. They are not an honest dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase