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Doug Justus Auto Center

(373 reviews)
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Sales hours:
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(865) 329-7553 (865) 329-7553

Reviews

(373 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Doug Justus Auto Center from DealerRater.

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Great Job Michael

Wonderful staff, great cars and prices, easy to understand!! It was my youngest daughters First real car that she got to pick out and drive home!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful & Easy

Wonderful people to work with. They have great cars at affordable prices to make the buying experience easy. Third vehicle in last 6 months purchased for our kids.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Clean cars. Relaxed atmosphere.

Really pleasant experience at Don Justus Auto. They let me browse and made me feel at ease during the buying experience. Really went well. Paul showed me the car I had seen on line, then he let me go over the car, by myself, no hassle. It was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service

Very friendly service. The process did take a little time through no fault of theirs. Made sure I got the car that was best suited for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I did not feel pressured or uncomfortable at all!

I had a great experience at Doug Justus Auto. The vehicle I had went to look at did not satify me, but I enjoyed the freedom of being able to take my time and look around at the many different options available. They give you the opportunity to test drive as many vehicles as you need in order to make a decision for what suits you best. Nate was a very nice, professional salesman and was able to get me approved for a good reliable vehicle! Joseph was extremely quick and professional getting my paperwork complete and getting me on my way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Better than expected

Not your typical used car sales lot, they don’t jump on your back and ride you till you buy a car or leave. The entire staff was friendly and very helpful, I would recommend this lot to anyone looking to find a used car, they also had a good selection and variety.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A solid experience

No one "likes" having to buy a car. There is the pressure of having to buy a car & hoping you get the right one...then there is the assumed pressure from the salesman. My wife & I did our homework. We reviewed the cars before we got there. We read reviews. We narrowed down what we wanted...then we showed up on the lot. Nate was very helpful in our experience. He didn't make stuff up just to make a sale. He answered our questions...helped us with our decision...and we walked away with the car that was right for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

At Doug Justus, I was able to get a good car for a fair price. The sales person who helped me was very kind and knowledgeable. I would highly recommend Doug Justus to anyone looking for a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Nate Rocks!

Nate was very accommodating and helped me with all aspects of my purchase in a very professional manner. I would definitely comeback to Nate for another purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Bought a car!! :)

Very easy to go thru the buying process! Will definatly go back! I highly recommend going there. The prices were very reasonable. My son plans on going there also!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.