Reviews
Absolutely awesome
I have never been treated so good at a car dealership. This was my first time financing my car and they went out of their way to help me. I would recommend this place to everyone. They were not pushy and made me feel comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
Got exactly what I wanted for a fair price. I drove from Kingsport TN to the dealership and it was well worth the drive for the perfect truck for my family. Absolutely love my truck thanks for everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great
I was very pleased with the service at Doug Justus auto center. Mike helped me get the car I wanted, was very friendly and didn't take long at all. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
friendly, speedy, and helpful
Everything went very smoothly, from the initial test drive to the final purchase. Everyone was helpful and very honest. Helped me with financing a lot
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing!
This dealership is unlike any I have ever experienced. Being able to not only look at all the cars but also get inside and check them out with out having to be hassled by or wait on a sales man to unlock the cars made my experience. My husband and I came to the dealership looking at a specific car but after being able to look at all of the other options i was able to find my dream car! i am so happy with my purchase, I have already recommended your dealership to everyone I know!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good cars
The people were nice. The van was what I wanted. The price was what I wanted and they gave me two new tires to replace the bald ones. Can't ask for more than that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The Way To Buy a Used Car!
Fabulous Experience Shopping for a vehicle. No Pressure, helpful assistance, informative, and the Sales Professional Paul was very personable with a warm personality. We felt that he was looking for our interest as well. We would buy from Doug Justus again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience with zero pressure.
This is not a typical used car lot. The sales reps do noy put any pressure on the customers. I was able to look at and test drive multiple cars without anyone putting pressure on me and asking me what my budget was. They wait until the customer is ready to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchasing vehicle for teenage son
Great selection, fair prices, no pressure from our helpful and knowledgeable salesman Hunter. We were very happy with the overall experience. Would recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing help and no pressure.
Finding my new car was easy and had a no stress focus. Paul was direct in our conversation without pressuring me into choosing a vehicle, and was more than happy to let me test drive the vehicles I had an interest in. It was definitely a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car