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Doug Justus Auto Center

(373 reviews)
Visit Doug Justus Auto Center
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(865) 329-7553 (865) 329-7553

Reviews

(373 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Doug Justus Auto Center from DealerRater.

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Simple and Great

They just made it easy. Good price and no pressure. Everyone there is friendly and the make sure the cars is in Great shape with carfax and full history.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

BEST car buying experience!

Great selection of vehicles. Salespeople were friendly, honest, informative, and not at all pushy. I test drove probably 7 vehicles and asked every question under the sun. Paul was so patient and pleasant. I’ve never been happier to spend my money somewhere! I will absolutely go back, and recommend Doug Justus to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

I was able to look and test drive the vehicles I chose and was not pressured to purchase. Will definitely remain a customer in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great place

They have prices on the vehicles. Also carfax available. Salespeople not pushy. They give you time to browse. Very nice staff. Nice vehicles, fair prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome

I would recommend using Doug Justus to purchase any vehicle, Nate was so easy to deal with and went above and beyond to make my deal work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

No Hassle, Easiest Buying Ever

My husband and I LOVE Doug Justus. The sales people don't hassle you into something you don't want. The buying process is a breeze. We have bought our last 3 vehicles there in the last 7 years and will always go to them first. We worked with Nate and Joseph who made the whole thing as exciting for us as getting a new vehicle should be. 11/10, will shop again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was dreading buying a new car because of pushy salesman

I must say I had reservations about buying a new vehicle at a car dealership because of pushy salesman but I did not have that experience with Doug Justus. The staff was very friendly, knowledgeable and helpful through the entire process. I was in and out within an hour. If I ever need a new vehicle in the future this will be my first stop!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

great, easy people, very helpful

Great place to buy a vehicle from, I was there for less than two hours purchasing a car. Very easy and helpful, would recommend for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A painless car buying experience

Everyone was very nice and the process was not pushy and not painful at all - from sales to financing. I would recommend buying a car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing customer service

Just purchased our third car from them!!! Have always purchased reliable vehicles at wonderful prices!! Absolutely wonderful to work with!! Thank you so much, Joseph and Paul

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.