Reviews
2nd time buyer
This was our second time buying from Doug Justus. As with our first trip, this was just as smooth. Nate helped us with both vehicles and was attentive to our needs. I really like the no pressure selling style that we have encountered while working with Doug Justus. Hopefully, when we need another vehicle, Doug Justus can come to the rescue again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
He was very professional and great to work with. I will...
He was very professional and great to work with. I will recommend this car lot to friends and family anytime. I will buy here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rusty heaps. My brother and l purchased two Subarus the...
Rusty heaps. My brother and l purchased two Subarus the same day. Subsequently, we had nothing but problems. The undercarriage was nearly rotten due to excessive rust from northern salt roads. Inspect!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Doug Justus has been awesome to me in the last 9-10...
Doug Justus has been awesome to me in the last 9-10 years. This is my 3rd car from them and the last one was bought 6 yrs ago. Thanks guys, you all rock!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had another excellent experience with Nate. We found...
We had another excellent experience with Nate. We found the car we needed. It was a smooth process and we appreciate that he respected our time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michael was great! No pressure at all and was very good...
Michael was great! No pressure at all and was very good to explain things about the car-buying process, loans, etc. Everyone was very friendly and helpful! Will definitely recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good prices on used vehicles
Return customer because of previous positive interaction with Doug Justus sales and service department. It would be beneficial to have a record of recent oil change or have one done before the vehicle left the lot. Answering machine leaves a lot to be desired. No direct line to service department. Kept disconnecting. Good to see how busy the lot was when I went there last week! Sharon in the credit department was most helpful in answering questions. Very knowledgeable, very kind.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Worth the trip!
Mike Walls was our salesman and he did an absolutely amazing job. Used car dealers get a bad rap, but it was honestly a wonderful experience. No haggling, no "going to ask the manager,"... I simply test drove the vehicle, said yes, and he got the paperwork ready. I drove all the way from Jefferson County to buy from him and I'll do it again the next time I need a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Experience was awesome, staff was amazing to deal with!...
Experience was awesome, staff was amazing to deal with! Extremely pleased and will be back! Great vehicle at a great price! Nate and Hunter went above and beyond to make this experience a great one!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nate was a fantastic salesman! The entire process was...
Nate was a fantastic salesman! The entire process was smooth and easily. I will definitely buy from him again. I love the car we bought!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car