Friendly Chevrolet of Fridley

It didn't end up being the right timing for me to buy a vehicle, but I enjoyed interacting with Mark Bomchill while I looked at and test drove a vehicle. He gave me all the information I wanted and had a lot of helpful tips about the buying process. It felt like he genuinely wanted to help me out, and I would be willing to go back next time I'm in the market for a car.

I brought my car in to have a TPMS sensor replaced and to have my battery inspected. TPMS sensor was replaced. After inspection, my rear battery was replaced. Service manager charged me $430 for both services, which I paid. Service appointment seemed to take longer than it should have but the necessary work was completed.

They are not EV friendly and don’t end to answer questions unless you’re buying a vehicle from them. Do your own research before making your way to them.

Very polite service people go out of their way to be thorough with explaining service

Just purchased my 2nd vehicle in less than 2 years from Robert Chavez. Another phenomenal experience! Robert once again put me in the perfect vehicle. Just couldn't be happier!

I recently contacted Friendly Chevrolet via email to inquire about a specific used car. Kiowa, one of their salesmen, assured me that the car was available and even scheduled a test drive appointment. However, upon arriving at the dealership, I was informed that the car was out for cleaning and not accessible. When I questioned Kiowa about why he hadn’t verified the car’s availability beforehand, he responded that he didn’t expect me to show up. Unfortunately, this miscommunication resulted in wasting over an hour of my time. It’s incredibly frustrating that Kiowa couldn’t be bothered to take a few minutes and confirm if the car was available. Friendly Chevrolet needs to improve their communication and ensure accurate information is provided to customers before scheduling appointments.

This has been the most dragged out experience and the issue has not been resolved considering the fact this has been my 3rd time in for the same issue within a 2 month time frame at this point im literally just spending my money with no resolution just ridiculous...i honestly feel like it's being dragged out this far so a claim can be submitted and more money can be collected horrible customer service oh and they still dont know whats causing the issue but the check engine light it off so its good to go they say...i dont feel safe in my vehicle at any moment my check engine light can come on while im on the highway AGAIN which makes my vehicle decrease in speed which is beyond unsafe for anyone great service friendly chevrolet

I was extremely impressed with the quality of work and the timeliness of the repairs!

Dealership and Dalles were excellent to work with. Explained each step thoroughly. We've bought from them in the past and anticipate future business dealings.

UPDATE: Was contacted by service director and apologized for the lack of communication. He did a great job of making it right. Will consider brining back car to dealer. Brought in car for service in early November. My truck needed to have the rear oil housing seal replaced. All fine and dandy. This 7 hour shop time repair took 6 days, which I would have been ok with if my service coordinator would have called to let me know or returned calls in a timely manner. Since I had brought it in for an oil change as well, they said they would not charge me for the oil change, since with the repair they needed to replace the oil anyway. Low and behold when I was charged they included the oil change as well on top of the quoted repair for the oil housing. I am ok with issues going on with mechanics being sick or other issues popping up. I just didn’t appreciate the radio silence. I have enjoyed taking my car here in the past and purchasing three cars from here. I will not be going back or purchasing another car from Friendly.