Reviews
Salesman was very pleasant to work with.
Salesman was very pleasant to work with. Got a very good price on my trade-in. Very transparent and pleasant process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Made an appointment to get recall work done.
Made an appointment to get recall work done. Dropped the vehicle off on a Monday and got a call Tuesday morning saying they don’t have parts and have no eta on them. Why make an appointment with no available parts? A complete waste of my time. Service writer wouldn’t answer why he didn’t check if parts were available said I was rude and walked away. If I could give you zero stars I would
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This dealership was amazing to work with from start to
This dealership was amazing to work with from start to finish. The cars on their lot were all of good quality and a step above the rest. The Salespeople, financing people and service people were fantastic.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Salesman was very nice to work with my only concern is
Salesman was very nice to work with my only concern is how long the paperwork takes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Friendly Chevrolet in Fridley
Great dealership. No pressure. Great staff. Go there for your next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, David Peach | GM| davidpeach@friendlychev.com| 763-786-6100
Worked with Daniel in the service department to get my
Worked with Daniel in the service department to get my 2021 traverse fixed. I was in the middle of a difficult situation and was very pleased with Daniel's work. GM took good care of my in part thanks to Daniel's hard work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I called Freindly Chev to see if the car was still
I called Freindly Chev to see if the car was still available, they said it was, I drove over a hour to get there and when I got there, they said it was sold, I kept seeing the car on all the websites that whole week, so on Friday I texted the salesman that the car was still on their website and asked if it was available again, he said he would check, 2 + hrs later he finally said it was available, I drove back up there and bought it! If I wouldn’t have texted him I would have lost the car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Colorado
Dalles was a great sales person to work with in finding what I was looking for c0mpleting the sales process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, David Peach | GM| davidpeach@friendlychev.com| 763-786-6100
Service
Friendly Chevrolet provides excellent service. I am very satisfied with the service I have received from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary Louise, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, David Peach | GM| davidpeach@friendlychev.com| 763-786-6100
Horrible service!
Horrible service!!! Scheduled an appointment my service van for oil change and to diagnose ac/heater control issues. When I got there they told me it was a drop off-when I made the appointment they never told me that it was a drop off. So they said they will call me to come back because it's gonna take 4 hours. Waited and got no call that evening. Next morning I called them myself and the lady at service pulled up my information and said it was done. Not knowing when I get there the advisor told me nothing had been done on the vehicle. First they didn't even bother to update me and lied that the vehicle was done and wasted my time to come in. That's shows that there service is horrible and they do not care about their customers. These are lazy and unprofessional people. They just lost a company's business!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Kyang, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. David Peach | GM| davidpeach@friendlychev.com| 763-786-6100