Reviews
Ok
I did tell a coworker to call your serv dept and who ever she had talked to was very rude to her ! So that just made you and ME look really bad
- Customer service 1.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service. Need better customer waiting area
James was super helpful and friendly. The customer service was great. They need to improve the customer waiting area and add wifi.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service!
James was great. He understood our request and easily answered my questions. He kept me updated on the progress so no surprises.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service dept
Oil change & tire rotation was faster than I expected. Complete check up and completely informed of car problems which there were none.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent product and dealership
They went out of their way to show me a vehicle in which I was interested and to deliver the one I ordered. I couldn't have asked for more.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great and prompt service
Service personnel were friendly and attentive. They attended to me promptly and professionally and my vehicle was serviced quickly and satisfactorily. Thx and best for the new year.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great car, need more warm showroom space.
Bill did a great job helping me through this with our busy schedule. everyone was pleasant and informational. I would have liked to see more trim levels and probably would have purchased one level up.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great job.
Great job. Very happy with the product. Would recommend to all my friends and family. Remote start was installed and lookd like it was factory installed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Replace key and fob
I was greeted by Sonia in the service department. They pulled the car in and got the parts all done in a little more than an hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great purcase experiance !
I love my new Terrain. It is far the nicest vehicle that I ever purchased ! Also, the salesperson Mike " Boomer " Anderson is also the reason I keep coming back to McCarthy Auto as his knowledge about the vehicles that he sells and the service that he delivers, goes above and beyond the call of duty ! ! ! Thanks again for all your help making this the best sales experience EVER ! ! !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase