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Wiz Autos

(1,415 reviews)
Visit Wiz Autos
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–5:00pm
Tuesday 9:00am–7:00pm 9:00am–5:00pm
Wednesday 9:00am–7:00pm 9:00am–5:00pm
Thursday 9:00am–7:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–12:00pm
Sunday 9:00am–5:00pm Closed
(203) 951-6824 (203) 951-6824

Reviews

(1,415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Once I call; Antoine Wilson was very nice and help us...

Once I call; Antoine Wilson was very nice and help us with the process and the payment was in mt budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I waited to write this review l have had my vehicle for...

I waited to write this review l have had my vehicle for almost 2 months now.l don’t write reviews often but this one is more then deserving. Tom you where 100% more then honest and you kept in contact with me through the whole transaction, your a fast talker lol but everything you said was more then accurate, you’re a definite asset to the Wiz Auto company.l also appreciated the front seat people who where very helpful and kind time we spoke it made things nice and easy for me Thank you for that !!! I had my friend pick up the vehicle and drive it 6.5hours home , she couldn’t believe how nice car was inside and out for 2014 BMW 7 series 100k miles was literally brand new , when l saw it for first time l was extremely great full and thankful. The car you said was in great shape but you never mentioned it was literally like brand new. When l went to inspect the vehicle when l went to pick it up they mentioned to me the car was even better looking underneath then on the outside and it literally needs nothing anytime soon that it was in really great shape. That was great news as you can imagine.Mike the manager l want to thank you as well as Tom for being 100% transparent from the beginning and also showing my friend the respect and the hospitality and dropping her rental car of with her when you didn’t have to.lm sharing my experience and l would 100% recommend anyone to Wiz Auto that l know for sure , buying another car from Wiz auto is a no brainer for me definitely YES…….and l will be calling you guys up FIRST in few years to check in too see if you have anything l maybe looking for in the near future. l truly appreciate the whole transaction from top to bottom with Wiz Auto …. and l am a super happy costumer who is just sharing my own experience and l wish the same for everyone else.I do realize we are all dealing with used cars and some are great and some are not so lucky. I truly 100% feel that Wiz Auto no matter what would have made it write with me even if the car l bought wasn’t so great, that l believe to be true for me and any future costumers who give Wiz Auto a chance. Good luck to everyone and thank you Wiz for being Honest and selling me a great car !!! Joe G NY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Don’t waste your time.

Was told vehicle was available, drove 45 minutes and was told vehicle had a deposit placed 2 days prior, then was offered a car 4 years older with double the miles. The sales staff have no idea what’s going. Wouldn’t waste your time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
5 people out of 5 found this review helpful. Did you?
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I called to make an appointment to look at a car. Spoke...

I called to make an appointment to look at a car. Spoke to Antoine - nice guy. Asks about the business end of things and I tell him I plan on buying outright with no financing. He says the price advertised is the internet price and that means its the price if you finance thru them. Otherwise add $750 to the price. What??? What the xxxx kind of a joke dealership is this??

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

Hello Dave and thank you for taking the time to write a review. Antoine was correct. Clearly listed on every advertised internet price is a $749 discount if you finance with us. If you choose to purchase outright or use your own financing you will not get the discounted internet price, it reverts to the original price. The banks give the dealership an incentive to finance through us so we give that savings back to the customer. Thank you for allowing me the opportunity to explain. Best Regards, Ralph Gamboian 1-203-375-3800

Sales person made some follow-up contact, but not so...

Sales person made some follow-up contact, but not so often as to be annoying. He did fail to answer one question i had. I'll assume it was because he didn't want to say anything that might be thought of as negative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

we were well assisted until the moment of purchase, 2...

we were well assisted until the moment of purchase, 2 days after getting the car, it broke the brake and from that situation we were ignored. Didn't fix the problem

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Gabe, thanks again. You guys never seem to disappoint me....

Gabe, thanks again. You guys never seem to disappoint me. You truly take care of your customers! You guys have my business for life! Thank you for making the process so easy and stress free. If anyone is looking for a new or used vehicle this is your place. You will not be disappointed. Ask for my guy Gabe, and Ralf and Christine will work there magic from there. We love you Wiz Auto, keep up the great work. You guys truly rock! Gabe gracias ❤️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

The Sales person I dealt was was excellent .Thank you...

The Sales person I dealt was was excellent .Thank you Tony!! I highly recommend him .He's not the typical deplete your bank account kind of sales person. You will be very pleased with his service. Now the game changes when you enter the finance department. This is where the vultures reside. Pay very close attention to the addons . VERY CLOSE ATTENTION. From VIN etching, to VSI insurance. Even the documentation fee of $798.00 we all know is pure thievery but some how the law allows car dealerships to get away with it. All in all it's the typical car dealership. They try to take all of your money. You try to keep some of it. Good luck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

THE place to buy!

Ralph, Gabe, Ed... these guys rock! Incredibly responsive, knowledgeable, and caring. Wiz Auto - great selection at very fair prices. Great customer service! Wouldn't go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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Very professional,insightful and helpful from beginning...

Very professional,insightful and helpful from beginning to end..very pleased with the level of service,special thanks to Gabe Rios,he went above and beyond to ensure my purchase went smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.