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Napleton's Schaumburg Mazda

(209 reviews)
Visit Napleton's Schaumburg Mazda
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (847) 643-9915 (847) 643-9915
Used (847) 643-9918 (847) 643-9918
Service (847) 939-6479 (847) 939-6479

Reviews

(209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent Service, Highly Recommend!

I would highly recommend purchasing a car at this location to anyone/everyone! My fiance and I had such a great car buying experience here this past weekend (our first time!). We looked at a couple cars in the area before coming here and I wish we never would have wasted our time. We first met Jose and he was amazing, so friendly, told us all about the car (2014 Chevy Equinox) answered all our questions and laid out the entire payment plan/options for us so it was all easy to understand. We finished all the paperwork with Jon who was equally amazing and so helpful. We had a really great experience here and I will certainly be back when it's time to purchase again!! Car buying can be such a stressful experience but we didn't feel ANY of that here- everything was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Finding the Miata RF I wanted

Rick Lenhardtwas very knowledgeable and quite tenacious in finding exactly the car I wanted - no a mean feat when looking for a Miata MX5 /RF with all the features I wanted.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing experience at Napleton’s Schaumburg Mazda

After trading in my ‘08 Chevy Cobalt for a Grand Touring Mazda CX-5, I have not stopped smiling! My experience at the Napleton’s Schaumburg Mazda, was nothing short of incredible. From the time my fiancé and I were greeted at the front desk by Kyle, to the moment we met Rick. Rick was super personable, understanding, and knowledgeable on each of the cars he showcased to us. While taking us on a test drive he was able to identify each wonderful feature of the Touring model and gave us a realistic comparison between that and the Grand Touring. Rick really got to know us and understand what we were looking for, and we couldn’t of been happier to work with him. If you are in need of a new car, this is definitely the place to come!! 5 stars!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I’ve worked with Niram for the purchase of my last

I’ve worked with Niram for the purchase of my last car and can only say one thing, he’s the best! He took his time to find me the exact car I wanted and didn’t take long to do it. With the purchase of my last car I was in and out within an hour which was phenomenal. When purchasing a car you want to know your in good hands with people who you can trust, Niram and his manger Johnathan are those people. I would never go anywhere else but to Schaumburg Mazda for my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Buying Experience

My wife and I were looking for a new Mazda. When I called the dealer with my search requirements Melissa Martens did an excellent job providing the best customer service and also the best value for us. I would high recommend if you are looking to buy a new Mazda to call Schaumburg Mazda and ask for Melissa..... you won't regret it !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Had a great experience buying my CX-5 here. Benny answered all of my questions about the car and I got a fair price. Couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Value for a Great Car

Melissa was a pleasure to work with. She worked hard and was patient with us as we tried to get the car we wanted. Although the exact car we wanted was not part of their inventory Melissa got us into a car that was even better and at a great price to us! We loved working with her and would recommend anyone to work with Melissa to get a great deal on a Mazda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mr Woods great salesman

Walter Woods went far beyond what I expected to c that the deal was made for me! Walter was very knowledgeable and honest. Although my nephew decided to go with another vehicle...I would definitely recommend Mr Woods at Schaumburg Mazda.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Good salesman

I had a good experience and my salesman Niram Maroukel was a great help getting me the car at the price I wanted ... .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience with Napleton's Schaumburg

I had a great experience with Napleton's Schaumburg Mazda. We were pleasantly greeted when we entered the dealership and was provided very professional service by Rick. He was very knowledgeable, professional and a great help through the whole process. The whole car buying experience was very smooth, I would highly recommend working with Rick. He knows the cars and their features very well and provided exceptional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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