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Tuttle Click Tustin Chrysler Jeep Dodge RAM

(251 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:30am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Professional Service

Prompt and professional service as always at Tuttle-Click Chrysler dealership in Tustin Auto center. My oil change and diagnostic service was completed ahead of schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Terry, thank you for sharing your five star review with us at Tuttle-Click Tustin CJDR! We love to hear you services were completed sooner than you had expected! Thank you for stopping by, we hope to see you again soon! Tuttle-Click Customer Service | support@tuttleclick.com

Tuttle Click Tustin is simply the best!

Tuttle Click Tustin always takes good care of my car and makes sure my needs are met. Eric, my service advisor, his attentive to what my service my car needs. He keeps me current on when my car will be ready. Regardless of whether I have an appointment or not, my car is always serviced promptly. I’ll only take my car to Tuttle Click Tustin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Jill, thank you for sharing your recent review with us at Tuttle-Click Tustin CJDR! It's great to hear Eric is always on point during your service visits. Thanks for always choosing Tuttle-Click, we look forward to seeing you again soon! Tuttle-Click Customer Service | support@tuttleclick.com

Great Service

I have been taking my Jeep Grand Cherokee to Tuttle Click Tustin Chrysler Jeep since 2018 when I bought it new from them off their lot. The service team has always been great to me- fast and thorough service every time. I did buy a maintenance package with my car, which I’m glad I did. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jeep Wrangler JL warrantee Service

The service manager, James Martin, made my experience seamless and easy! They helped troubleshoot a warrantee issue and got right on it! Thank you Tuttle Click Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Adam, thank you for sharing your recent five star review with us at Tuttle-Click CJDR! We're thrilled to hear James was so awesome and made your experience a pleasurable one. Thank you so much for choosing Tuttle-Click, we hope to see you again soon! Tuttle-Click Customer Service | support@tuttleclick.com

Enrique Bravo took care of my car very well

Enrique was very helpful and accommodating. He made sure to understand the problems with my Jeep, and he drove the tem to solve all of them. Some of them needed a lot of time to be spent on the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealership done right

I needed to clear a recall code to renew my registration. I was scheduled within days and got there at 7 am into a short line. Was promptly greeted, took my car into the bay, had coffee and did laptop work off the Wi-Fi, was texted when the work was done. Perfect experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Repeat customer

Great experience with purchase and service. Will buy there again and refer others to do the same. Thank you to all the team at Tuttle Click.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good Service

Good service. Called in and left a nessage. they called back the next day and scheduled an appointment for me. Took the car in and was serviced quickly, and Paulina was very good at keeping me updated. No loaners, but they paid for a Uber to take me to where I needed to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tire Service

Great service, I took my car for new tires and alignment. Eric Halverson helped me out at service department. He is very courteous and knowledgeable and answered all my questions in details.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly and quick service

Easy Check in and fast service. Only concern was that appointment has to be made a few weeks in advance. Other than that it was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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