Reviews
My Go To Vehicle Dealership
I have been a customer at Steve Schmitt for over twenty years and will continue as it is as very good company. OrphanClient St01 Bu01, Ashley Barnett
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bill, thank you very much for your incredible patronage of Steve Schmitt for the last 20 years.
Steve Schmitt's staff! They really do care.
I was looking to replace my worn old GMC Suburban. I love the suburban's because I need that room to carry my firefighting gear and family. I searched for weeks and found one that had just been traded in at Steve Schmitt's. It had not even been processed or cleaned yet. I worked with John Touchette and we came to terms and I purchased it the same day. Being used it had a couple minor repairs needed and was told that they would take care of them. I needed the truck right then. I latter made arrangements to take it back and worked with Ashley Barnett in service. Everything was fixed as promised and no charge. Even got a loaner and follow up calls to make sure that everything was fine. Great place to buy a vehicle. Highly Recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. Miller, thank you so much for taking time our of your very busy schedule to write this review about your car-buying experience at Steve Schmitt Inc. We're pleased to hear that John worked with you satisfy your needs and find you an excellent Suburban with all the space you needed. We're likewise excited to learn that Ashley was such a key factor in your satisfaction, working hard to remedy existing issues with the vehicle. We look forward to seeing you again. Thank you for keeping us safe.
great service
Hello, it is very common today that a car salesmen and service departments only objective is to get money out of your wallet. However, Jeff Croak and Ashley Barnett at Steve Schmitt deliver incredible service be it in the purchase of a new car or its service. Believe it or not, i actually look forward to having my car serviced because of the friendly atmosphere at Steve Schmitt in Highland, Illinois. Regards, Mark Schauster
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, Mark! Thank you so much for taking the time to leave a review about your experience here at Steve Schmitt. We're so happy to hear that your experiences at our dealership have defied expectations to become a pleasant undertaking. We look forward to working with you just as you look forward to working with us. We hope to see you soon!
Great service for over 20 years !!
I have been buying my cars from Steve Schmitt, Inc. for over 20 years and have always received first class service. Chris has always made purchasing a car easy and since John Touchette has joined the Steve Schmitt team he too has gone above and beyond to meet all of my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy to hear from you! Thank you so much for making Steve Schmitt Inc. the home for your new vehicle purchases and service visits for over 20 years. We appreciate your praise of Chris and John as well!
Steve Schmitt Sales Team
To the greatest team of sales,Scott you and Ashley were always there to be of help,thanks for everything.Please have a great day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Elvin, thank you so much for the review! We love working with you and can't wait to do it again.
Great dealership
Great dealership with good product and good service after the sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the review!
These People Are Great!!!!
BJ Shelton and Ashley Barnett took amazing care of me. I'm getting ready to purchase a 2016 Silverado and I'll be going back to see them! Amazing experience! Made buying a vehicle a pleasure!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bryce, thank you so much for your review of BJ and Ashley here at Steve Schmitt! We're looking forward to working with you again on the purchase of your new Silverado.
C N A
Was not happy how when you try to get your car fixed and think your stupid when try to tell them what is wrong
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Tammy, we take the satisfaction of our customers very seriously. Please call us at 618-663-4155 so we can discuss this situation in further detail.
Amazing people and super nice facility
These people are amazing to deal with. Always making sure my vehicles are cared for and properly maintained. If there is ever a question, Scott Seger is always there is an answer and always willing to go the extra mile to ensure we are satisfied. Ashley Barnett is always willing to work with us as well when it comes to our needs. I have went elsewhere to purchase a vehicle in the past it always come back to where the service and customer relations are number 1.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dustin, your many kindnesses are highly appreciated by all of us here at Steve Schmitt! Thank you for your review of not only our dealership, but Scott and Ashley as well. We appreciate your patronage and look forward to working with you again in the future.
Great service and very friendly.
Gary Heim and Ashley Barnett were very easy to work with. We are enjoying our new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're very happy to hear that. Thank you so much!