Reviews
Great customer service, easy to work with
I purchased my 3rd vehicle in December 2014. Custom order from the factory. Todd Cange was very helpful, made it so easy. Steve Schmitt Jr was very accomodating and easy to work with as well. The finance guy was also wonderful. My family has bought cars from Steve Schmitt for many years and I plan to continue to purchase from him in the future. The service department is also very friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Megan, thank you very much for taking the time to leave this review about Steve Schmitt and Todd! We love working with both you and your sister, and we can't wait to do it again in the future. We hope your third vehicle is working out excellently. Thanks!
Great Sales and Service
The past two vehicles that my husband and I have purchased were through Steve Schmidt. Scott Seger and Ashley Barnett made the entire process very easy and stress free. I have experienced wonderful customer service from every employee I have had contact with from the purchasing to having my car serviced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kristin, it brings us great joy to learn that you have always had wonderful experiences at our dealership, from the sales department to our service bay! We are likewise thrilled to hear that Scott and Ashley were both very helpful during the sales process. Please feel free to visit us again any time!
Great Service
Service at this Dealership the best. I have bought many Cars in my Life time and there is no better service Staff. From Jamie Miller to Ashley Barnett. Car Came back on time and everything was Serviced as Noted..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wayne, thank you so much for taking the time to review your experience in Steve Schmitt's service department with Jamie and Ashley! We look forward to working with you again soon.
Always great service
I always receive great service on my Encore and the staff are incredibly courteous and helpful. Both BJ Shelton and Ashley Barnett are always available and helpful. We will definitely return to Steve Schmitt for our next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Lillie, we appreciate your high praise and feedback on our team! Thank you for allowing us to service your Encore and we look forward to helping you pick out your new vehicle.
Friendly and professional service.
Great service. Ashley Barnett and Gary Heim were very helpful and professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terry, thank you for your feedback on Ashley and Gary. Customer service is very important to us at Steve Schmitt and we appreciate your willingness to share your experience. We hope to have the opportunity to work with you again in the future.
My review
Enjoy Scott Seger as my salesman I have bought numerous times from him will shop and buy from him again in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy to hear that Scott has done such an excellent job for you as your salesman! Thank you for reviewing.
Great dealership and personnel
Worked with BJ Shelton to buy a new car. This was the 2nd time we have purchased a new car from BJ Shelton and have been completely satisfied with his knowledge of the car I was wanting to purchase. I would recommend Steve Schmitt's and BJ Shelton as a salesman and Ashley Bennett to anyone that is looking to buy a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marie, thank you so much for your review of your Steve Schmitt Inc. experience as well as for your recommendation of BJ! We sincerely appreciate your repeated patronage and hope we have the ability to work with you again in the future. Thanks.
Very detail oriented....awesome dealership!
We have been using Steve Schmitt for many years and have had nothing but awesome service in all areas. Jamie Miller and Ashley Barnett have been wonderful in fulfilling all requests be it something special that we have asked for a working around our time constraints. The service has always been on point and on time too. No complaints here.....we will continue to shop with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tracey, thank you for your family's continued support and patronage of Steve Schmitt Inc. over the past years. We're so happy to hear that Jamie and Ashley have always been very kind and accommodating to your needs. We adore working with you every time you stop in, so please do not hesitate to drop by with questions.
Top-notch service!
Recently bought a 2008 Chevy Silverado from John Touchette at Steve Schmitt in Highland, top notch service all around. I had a minor issue with one of the headlights 2 weeks after buying the truck it was replaced it free of charge. Will definitely be shopping there the next time my wife or I need a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Justin, we truly appreciate the time and effort you took to write this kind review about your experience with John at Steve Schmitt Inc. We loved working with you on the purchase of your Silverado, and were more than happy to replace your headlight. Thanks again!
Car purchasing expierence
Gary and Ashley are professionals! Everyone at the dealership are friendly and helpful!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tim, it makes us so happy to hear that you're pleased with the service you received from Gary & Ashley!