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Quakertown Mitsubishi

(408 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (866) 893-9426 (866) 893-9426
Used (866) 852-8941 (866) 852-8941
Service (866) 894-4017 (866) 894-4017

Reviews

(408 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had an appointment to see a vehicle and drove over an

I had an appointment to see a vehicle and drove over an hour to view. They sold the vehicle before I got there with no courtesy call. Definitely don’t recommend I should have checked reviews. Reviews speak the truth. We’ll definitely with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.

Ask about extra fees before driving there

I drove 45 minutes to find out that the prices they advertise online do not include the $3500 fee. I called before I left and said I was interested in a certain car and I also confirmed that that was the correct price.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
4 people out of 4 found this review helpful. Did you?
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Dealer response

Hi, we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding of your experience. Please reach out to us at (215) 536-1009 at your earliest convenience and we will do our best to resolve this with you.

Horrible Terrible Shady Lies After texting and having

Horrible Terrible Shady Lies After texting and having proof of our conversation, we drove over an hour to purchase the car. Upon arrival, noone greeted us. Weird. The person we had communicated with was nowhere to be found. (he's an internet salesperson or something) He seemed super friendly, helpful, and honest in text. I doubt he exists. The car had 3 tires the same, one different "that would all be new when we buy it." Texts- "What is the inclusive pricing? We are not interested in wasting anyone's time with hidden fees." "Car price plus all tax, tags, and doc fee. The doc fee will cost $425." Love how he says, "have a blessed day" too. When we sat down to talk about actually purchasing the car, there was a $2,500 fee added! I wish I could remember exactly what it was for?? Detailing any time and coating? I don't know. I didn't really pay attention because it was poo poo. We said we have texts indicating there would be no poo poo fees. We were absolutely not paying that. Of course they tried to bring the price down a minimal amount but couldn't really because those cars go fast. Finally they said they had a full cash offer for the next morning trying to get us to take the offer. Are you kidding me?! You would sell a car you promised to someone else to us?! These people are SHADY! It did NOT feel like a Mitsubishi dealership, but a weird used car place. A big one. It was busy the whole time. How is this place in business?! We aren't even sure the car and car fax were legit. Something felt very off. The car was not detailed thoroughly either but surely would be if we bought it. RUN AWAY! There has to be far more to the story of this place, and it's not a good story!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Worst experience I ever had buying a car.

Worst experience I ever had buying a car. Salesman had very little knowledge about the vehicle I was looking at. They had all sort of added charges like Lo Jack, paint protection, interior protection. Told them I didn't want any of them. Said they couldn't remove the charges because they were already finished. Also Told me they couldn't give me the exact cost of an extended warranty. Finance person acted as though he was doing me a favor. If I could give them a lower rating I would. Come to find later I don't have Lo Jack. Beware of this dealership!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Was considering purchasing a vehicle from out of state

Was considering purchasing a vehicle from out of state and having it delivered. The price seemed great until I scrolled down on the cars com Ad and saw the advertised price was after a $1995 down payment and before a $4,995 xx “protection plan”, lol. So a vehicle that’s listed for $55k is really $62k. This is total xx, shady and unethical!!!! Beware!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Run away

Don’t even look a their inventory. Stay away and run. Prices advertise and give by the internet sales person Bernie complete different than when I got there. Very sneaky and fishing practice.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
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RUN!

RUN!!!! BAIT AND SWITCH!!! Visited dealership about 2018 HIghlander advertised on Car Gurus for $28990, This is the posted price in the add. Upon asking about price I was immediately told there is a non negotiable up charge of $3500. This dealership is crooked and dishonest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

The price they showed on a website was around 35,000.

The price they showed on a website was around 35,000. After I sat down with the sales person he immediately raised the price about 5,000, he stated it was for things like lowjack and other features they put into the vehicle. This was excluding tax and tags.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

If I could give this dealership a zero I would.

If I could give this dealership a zero I would. I exchanged a bunch of emails back and forth with this dealership and ultimately wound up scheduling an appointment to come test drive a car. I even got a call to confirm the appointment a few hours prior. I made sure to let them know that my husband had to leave work early to make this appointment time work. We drove 40 minutes to go test drive this car. We walked into the dealership where the music was blaring, nobody got up to greet us, they had to go find somebody who was available to work with us. When we told them what car we were interested in, they checked the computer and came back to us and said "I hope you didn't drive far to come here." We told them we did and the salesman said "we don't have the car yet, we just bought it at auction and it's not here yet." He said the person that I was emailing with is probably in Nicaragua and just gets paid to get people in the door. He was then kind enough to walk us out of the building and told us that all the prices online are actually almost four grand lower than what the prices actually are because they have a mandatory wrap around service that is not included in the price. We wound up buying a car at a different dealership on the way home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Money Grabbing theives

CONSUMERS BEWARE!!!! WHEN U COME WITH A CASHIER'S CHECK . WE TOLD THEM WE WERE PAYIBG CASH PURCHASE FOR A JEEP COMPASS.. ALL IF A SUDDEN THE PRICE WENT FROM 20,000 TO 32, 000. THEY SLAPPED ON12,000 DOLLARS EXTRA!! THEY WERE DISRESPECTFUL AND INSULTING. THEY ONLY CARE ABOUT TAKING YOUR MONEY. AND THEY ALLOWED 25,000.00 DOLLARS TO WALK OUT THE DOOR BECAUSE OF THEIR GREED! CHECK OUT OTHER REVIEWS. U KNOW LIKE I KNOW RUN LIKE xxxx! REMEMBER 4000.00 IS THE MAJIC NUMBER. They r theives 7-24-23. 6PM DROVE AN HOUR FOR NOTHING!!! BELIEVE THAT.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
4 people out of 4 found this review helpful. Did you?
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