Skip to main content

Joe Basil Chevrolet

(1,548 reviews)
Visit Joe Basil Chevrolet
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award
New (716) 775-6598 (716) 775-6598
Used (716) 989-5838 (716) 989-5838
Service (716) 239-4809 (716) 239-4809

Reviews

(1,548 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Basil Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

Joe Basil Chevy

Great customer service! I went into the service shop and asked if they had time to do an inspection on my vehicle. They took me right away and I was out of there within about 40 minutes. Very efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback, Emily! We strive to give our customers the best experience possible and hope to see you again for any future service needs.

horrible

false paperwork on a finance deal! ally and them are crooks worst than here pay here! 600 dollar in payments 100 to car! i have been ripped off

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Careing employees, great experience.

Great customer service, everyone involved took great care to show understanding and followed thru for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback, Scott! We hope to see you back for any future service needs.

Customer, Marciabordeaux

Great service pleasant enviorment. I was impressed with Diane and her pleasant attitude and Nicole also. I also was pleased that I did'nt have to wait around for hours. Everyone was very kind and considerate as I am an elderly person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your feedback, Marcia! We understand that everyone's time is valuable and are glad we could make your car buying experience quick and easy. Enjoy your vehicle!

The Best Dealership Around

You are always greeted by a friendly and personable person! Also they are very explanative as to what is free under warranty and what is not. They are quick and yet efficient. They are true to their word so they are trustworthy! You are in and out in less than an hour! They even wash your vehicle. Their place is the cleanest! You are provided a large waiting area where you can have as much as you want of free beverages and donuts and pop corn and or apples!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your feedback, Jane! We strive to give our customers the best experience possible from the time they enter the dealership until they drive off in their new car. So happy we exceeded expectations!

Basil Chevrolet

Tim was my salesman and was extremely helpful and not pushy. He made recommendations on options and explained the benefits of each one. I would highly recommend asking for Tim at Basil, you will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your feedback, Dan! We hope you enjoy your new vehicle and look forward to seeing you again soon.

Enjoyable Experience

My husband and I came in not exactly knowing what we wanted and our Salesman Matt Siuda got us into the perfect vehicle. He was extremely friendly and knowledgeable and answered all our questions, it was nice to never feel pressured one bit. I absolutely LOVE my new 2016 Chevy Traverse LT, we'll definitely be coming back and hopefully working with Matt again on our next lease. All around the dealership every step of the way was an enjoyable and easy experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback, Tiff! We're so happy you love your new Traverse and are looking forward to seeing you back for any maintenance needs!

Great prices!

Great prices found just the car I was looking for (Ford Mustang) I would buy from here again in the future. Probably one of the best in the area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your feedback! We strive to provide our customers with the best service possible and are happy you had such a great experience! Enjoy your new Mustang.

Happy with Joe Basil Chevrolet!

We leased our vehicle at very good terms. Joe Basil Chevrolet made it possible for us to get a really nice car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are so glad you're happy with your new car! Thank you for your feedback. Enjoy!

Made it easy

They made it easy to lease a truck for the first time. Salesman was great. But the detail job sucked. I don't think that they even waxed the truck.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.