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Joe Basil Chevrolet

(1,548 reviews)
Visit Joe Basil Chevrolet
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award
New (716) 775-6598 (716) 775-6598
Used (716) 989-5838 (716) 989-5838
Service (716) 239-4809 (716) 239-4809

Reviews

(1,548 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Basil Chevrolet from DealerRater.

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Great service, clean facility, and great amenities

I am always pleased at the timeliness of my experience and the quality of the service provided. The friendliness of the staff is always welcome and appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service department

Great service department and very courteous workers. I would recommend this service department and car dealer to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Great service and repair. Parts had to be ordered, whioch arrived the next day, and the repair has fixed the problem

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Deal

I've done my homework. I've researched makes and models. I've test drove the cars. I just couldn't find a dealer that didn't want to play the sales game. Joe Basil, YOU LISTENED! Thank you! I called you on Thursday, and asked if there were any catches to your weekly ad. Like, really no money down? No first month payment? Must be a bare bones car. You said no catches, there is no misprint, come on down. Well, there is the catch. I just don't have the time to come on down. Your response... No problem. Give us your info, fill out a credit app. and I will call you within the hour. Ha! Fifteen minutes later you asked when I'd like to pick up my new car. Spent about 45 minutes at your dealership taking tours and meeting some great folks. You gave me a big ol' bow for presentation to the wife and off I went. All I can say is: BASIL. BASIL. JUST GREAT DEALS! Thanks much for the nicely equipped 2016 Chevy Cruze. Your greeters and sales staff were just great. Most pleasant car buying process ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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inspection

The customer service was great. Tires were not filled to 38 like it said on receipt. One tire was but the rest were 33 or 34.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick service

Great job. Was able to get my inspection and a recall issue I didn't know about in time for me to get home to get kids off the bus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great place to purchase a car - very pleased

Shannon was fantastic. Everything went very smoothly with our visit and purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast, friendly service.

This dealership has it all. Basil always services my car on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Customer Service

First off, thank you Bob Bell from Joe Basil Chevrolet. Friendly and Professional Salesman from the time on the phone till the day I drove off the lot in my new Silverado. Would highly recommend and will purchase again from Joe Basil Chevrolet. Thank you Bob, Gary and the entire Basil Team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy Customer!!!

Staff was very friendly,Bill Kreher was very pleasant to work with and went above and beyond to please us.This was our first time at the dealership and we went away in a new (to us) truck very happy!!! A big thanks to Cory Wozniak too for being very considerate in helping us out. Overall a very pleasant experience and we will be back in the future!!! Thanks to all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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