Reviews
Great service, clean facility, and great amenities
I am always pleased at the timeliness of my experience and the quality of the service provided. The friendliness of the staff is always welcome and appreciated!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service department
Great service department and very courteous workers. I would recommend this service department and car dealer to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Great service and repair. Parts had to be ordered, whioch arrived the next day, and the repair has fixed the problem
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Deal
I've done my homework. I've researched makes and models. I've test drove the cars. I just couldn't find a dealer that didn't want to play the sales game. Joe Basil, YOU LISTENED! Thank you! I called you on Thursday, and asked if there were any catches to your weekly ad. Like, really no money down? No first month payment? Must be a bare bones car. You said no catches, there is no misprint, come on down. Well, there is the catch. I just don't have the time to come on down. Your response... No problem. Give us your info, fill out a credit app. and I will call you within the hour. Ha! Fifteen minutes later you asked when I'd like to pick up my new car. Spent about 45 minutes at your dealership taking tours and meeting some great folks. You gave me a big ol' bow for presentation to the wife and off I went. All I can say is: BASIL. BASIL. JUST GREAT DEALS! Thanks much for the nicely equipped 2016 Chevy Cruze. Your greeters and sales staff were just great. Most pleasant car buying process ever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
inspection
The customer service was great. Tires were not filled to 38 like it said on receipt. One tire was but the rest were 33 or 34.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick service
Great job. Was able to get my inspection and a recall issue I didn't know about in time for me to get home to get kids off the bus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great place to purchase a car - very pleased
Shannon was fantastic. Everything went very smoothly with our visit and purchase.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast, friendly service.
This dealership has it all. Basil always services my car on time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Customer Service
First off, thank you Bob Bell from Joe Basil Chevrolet. Friendly and Professional Salesman from the time on the phone till the day I drove off the lot in my new Silverado. Would highly recommend and will purchase again from Joe Basil Chevrolet. Thank you Bob, Gary and the entire Basil Team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy Customer!!!
Staff was very friendly,Bill Kreher was very pleasant to work with and went above and beyond to please us.This was our first time at the dealership and we went away in a new (to us) truck very happy!!! A big thanks to Cory Wozniak too for being very considerate in helping us out. Overall a very pleasant experience and we will be back in the future!!! Thanks to all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase