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Joe Basil Chevrolet

(1,552 reviews)
Visit Joe Basil Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award
New (716) 775-6598 (716) 775-6598
Used (716) 989-5838 (716) 989-5838
Service (716) 239-4809 (716) 239-4809

Reviews

(1,552 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Basil Chevrolet from DealerRater.

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I'm very happy with my vehicle and thank you for

I'm very happy with my vehicle and thank you for everything you guys did for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

You are welcome! We are glad you are happy with your vehicle!

Recently went to the dealership when they were closing on

Recently went to the dealership when they were closing on a very cold Saturday evening because I was having problems with my key fobs not being detected and instead of turning me away the salesman, Mike G , let me in and replaced the batteries. His kindness was greatly appreciated and Basil is very fortunate to have a caring employee! Thank You again for your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of Mike G! We are so glad you were happy with your service!

Everyone was helpful and professional.

Everyone was helpful and professional. They made my experience very comfortable and satisfying. The process was hassle-free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We are so glad we could be so helpful!

Everything was great!

Everything was great! Very smooth transaction, was in 1 day and had a car the very next day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, we are glad it was a fast and smooth transaction for you!

They dont give you much trade in go somewhere else they

They dont give you much trade in go somewhere else they give more than basil would never buy any vechicle from them shop around before thinking. Goin there check all reviews

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Rocky, we are so sorry to hear about your disappointment in the trade process. Please reach out if you would like to discuss this more.

Joe basil is the best dealership I ever worked with they

Joe basil is the best dealership I ever worked with they are trust worthy, the salesman drew was awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so glad you had a great experience at our dealership!

Every time we go to the dealership everybody is pleasant

Every time we go to the dealership everybody is pleasant and willing to help us they are always busy and work together we would not go anywhere else for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review Cathy! We are so happy to serve!

The personnel and all of the staff are right on point.

The personnel and all of the staff are right on point. Always pleasant, they explain what is to take place, and always check to see if you need something while waiting. I was able to meet Joe (grandson) of the owner. It was such a pleasure to communicate with him. Keep up the good work. Thank you for being the Dealership that you are.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! Joe III is an awesome person-we are so glad you had a great experience with him!

Great experience been dealing with basil for years.

Great experience been dealing with basil for years. High integrity. Most importantly easy to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review!

Consumer response

Been a pleasure doing business Rob and Justin are a credit to your dealership. Sure to see you in the future

I’ve worked with Mr Powell often.

I’ve worked with Mr Powell often. I’ll always ask to see him first. Honest, knowledgeable and exceptional customer interaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review!