Reviews
Joe basil is the best dealership I ever worked with they
Joe basil is the best dealership I ever worked with they are trust worthy, the salesman drew was awesome
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad you had a great experience at our dealership!
Every time we go to the dealership everybody is pleasant
Every time we go to the dealership everybody is pleasant and willing to help us they are always busy and work together we would not go anywhere else for service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review Cathy! We are so happy to serve!
The personnel and all of the staff are right on point.
The personnel and all of the staff are right on point. Always pleasant, they explain what is to take place, and always check to see if you need something while waiting. I was able to meet Joe (grandson) of the owner. It was such a pleasure to communicate with him. Keep up the good work. Thank you for being the Dealership that you are.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! Joe III is an awesome person-we are so glad you had a great experience with him!
Great experience been dealing with basil for years.
Great experience been dealing with basil for years. High integrity. Most importantly easy to deal with
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review!
Been a pleasure doing business Rob and Justin are a credit to your dealership. Sure to see you in the future
I’ve worked with Mr Powell often.
I’ve worked with Mr Powell often. I’ll always ask to see him first. Honest, knowledgeable and exceptional customer interaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review!
Friendly atmosphere, spotless showroom, great personnel ,
Friendly atmosphere, spotless showroom, great personnel , large selection of vehicles great prices Great place to shop for your new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review of our showroom and staff!
I have not drove it that much to tell you much about it
I have not drove it that much to tell you much about it but it’s a nice car but still a lot of money soon as you drive it off the lot you lost a lot. That’s all I can say.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 stars James! We hope you love the car!
Check your bill!
Check your bill! Mine was wrong as they tried to overcharge me. This place is crap
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry about this mistake. We have let management know about your issue with the bill. Please reach out with more information so they can better resolve this at basilcares@joebasilchevrolet.com.
I bought a brand new 2024 Chevy Equinox in April of 2024.
I bought a brand new 2024 Chevy Equinox in April of 2024. After a couple months I noticed the carpeting in the front were always wet. I took it to Joe Basil and there was mold under the weather tech floor matts. Explains why I was so sick and hospitalized. I also have COPD. They replaced the carpets and fixed the air conditioning lines that were leaking into the car. They sprayed the car with some disgusting sanitizer. I tried to get them to replace the vehicle or buy it back, but they refused. They want me to trade it in and make my payments go up almost $400 a month or extend the loan to 84 months. I can’t afford that! I’m a senior on a fixed income. I will never purchase another car from them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We are so sorry that you had that unfortunate situation with your car. We have escalated your concerns to the management team and someone will be in touch. If you have other information that would be helpful to them please email basilcares@joebasilchevrolet.com
I have contacted the news, the attorney general, GM, and the corporate office of Chevrolet. I’m waiting to hear back because management at Joe Basil will do nothing and said they’re done talking to me. They told me to have an attorney contact their attorney.
I bought a mold test kit from Home Depot. There is still mold in the car.
Wonderful dealership, been dealing with them for decades.
Wonderful dealership, been dealing with them for decades. From sales to service and communications all employees are terrific.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and kind words!