Reviews
Great Experience
There was a good selection of vehicles and after looking at several we picked the one that was right for us. The salesman did an excellent job never felt pressured. The finance manager was very professional and we enjoyed the entire process and love our new Buick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback regarding your experience at Bocker Chevrolet Buick GMC and congratulations on your new Buick vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Bocker Chevrolet Buick GMC Team
I don't think we would ever go anywhere else!
I don't think we would ever go anywhere else! Brandon and the Bocker team are great to work with. We don't buy a car often, but when we do Brandon always knows what will work for us. I sent him a email, telling him what our needs were and within a few days he had the perfect vehicle for us. I had wanted to look at a few others, but he was able to tell me why they wouldn't work for our needs, and he was right! We knew as soon as we sat in the vehicle that this was it, same thing happened 10 years ago when we bought our previous vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Bocker Chevrolet Buick GMC Team
2 purchases in 2 days!
I recently purchased 2!, yes, 2 used vehicles with the help of Jacob. My first purchase was for myself. Jacob found me the perfect vehicle! I needed a much smaller car after driving my GMC Terrain for 5 years. Jacob had my name all over a 2019 Certified Chevy Trax with under 10,000 miles. I love it! The second purchase was for my 3rd yr. college age daughter, whose last car was involved in an accident and not fixable. She did not have a large amount to work with, but Jacob came up with a beautiful 2014 Kia Sorrento with lower mileage in excellent condition. It too was a winner! Jacob was a blessing in dealing with two different car situations in our family. I have to also mention Brian the credit manager, who made the paperwork an easy process. Thank you Bocker for once again proving your worth to our community! P.S. I had purchased my Terrain from them as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. With excellent fuel economy, passenger room, and a comfortable ride the 2014 Kia Sorento and 2019 Chevrolet Trax are excellent choices that I'm sure you'll enjoy. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Bocker Chevrolet Buick GMC Team
Smooth and seamless
Due to sudden catastrophic repairs on my previous vehicle I found myself in need of a used car without warning. Jason was amazing to work with. He listened to what I wanted and what I could afford and found me a great fit! Bocker was very fair with me concerning my trade in and worked hard to get me affordable financing. The whole experience was smooth and seamless and I would definitely recommend Bocker Auto Group for your new or used car needs. Since purchasing my Encore Jason has reached out to make sure I am satisfied with my purchase. Above and beyond customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dawn, congratulations on your new purchase! I hope you are continuing to enjoy your vehicle! It's wonderful to know you feel confident in your decision to choose Bocker Chevrolet Buick GMC as your dealer as it is imperative, we make the car-buying experience as smooth and seamless as possible. Take care! Sincerely, The Bocker Chevrolet Buick GMC Team
Due to sudden catastrophic repairs on my previous vehicle
Due to sudden catastrophic repairs on my previous vehicle I was in need of a used car without warning. Jason was amazing to work with. He listened to what I wanted and what I could afford and found an ideal vehicle for me. Bocker was very fair with my trade in and worked hard to find me affordable financing. Since purchasing my Encore Jason has reached out to make sure I am satisfied with my vehicle. Overall just above and beyond customer service. I would highly recommend using Bocker for your new or used car needs!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Bocker Chevrolet Buick GMC Team
Bocker was easy and nice to work with, even though we
Bocker was easy and nice to work with, even though we were financing through our bank. They worked with them to make everything efficient. Their prices were the most reasonable around, and they were with us every step of the way. We appreciate them!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate your feedback, Josh. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Bocker Chevrolet Buick GMC Team
Great to work with.
Bocker was easy and nice to work with, even though we were financing through our bank. They worked with them to make everything efficient. Their prices were the most reasonable around, and they were with us every step of the way. We appreciate them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Josh, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that our team's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Bocker Chevrolet Buick GMC Team
We were looking for a used vehicle with a third row for
We were looking for a used vehicle with a third row for our growing family. Thanks to Logan we ended up in a NEW 2023 Acadia with a warranty, which ended up being a much better deal than the used vehicles we were looking at! Thank you to Logan and everyone at Bocker for making the process so easy!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Magee, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Bocker Chevrolet Buick GMC Team
I ordered a truck back in May only for it to be put on
I ordered a truck back in May only for it to be put on constraint. Logan stayed in touch and brought another option to the table that was pulled for production the same day. Definitely was worth the wait. Logan and Delbert went the extra mile for us and we are very grateful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Bocker Chevrolet Buick GMC Team
Will never buy a car from anyone else.
Will never buy a car from anyone else. Brandon and the Bocker Group are second to none.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
BJ, thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Bocker Chevrolet Buick GMC Team