Reviews
Exceptional customer service!
We had an exceptional experience with Bocker Auto Group. Logan was helpful, knowledgeable and went above and beyond to help us get our new Acadia. Everyone we worked with were fantastic and treated us like family. They answered questions, did not pressure us, and walked us through all the steps. We are so glad to have found this dealership. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Bocker Chevrolet Buick GMC Team
Great experience!
Great experience! I recently bought a 2018 Buick Enclave. Brandon made it quick and easy for me and walked through every detail in the SUV for me. I would 100% recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Bocker Chevrolet Buick GMC Team
Great experience!
Great experience! Brandon made it quick and easy to transition to a new SUV. He walked me through every detail of the car. My family and I feel much safer in our new 2018 Buick Enclave. Would 100% recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Bocker Chevrolet Buick GMC Team
Recently bought 2016 Chevrolet camaro supersport
Recently bought 2016 Chevrolet camaro supersport super sport bought it from Logan from Logan FR doctor Chevrolet yes Logan was very informative was able to answer all my questions and did a top notch job thank you Logan
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Bocker Chevrolet Buick GMC Team
Bocker made it happen!
Ordered vehicle out of state. Dean, the sales person, took the time to walk me through virtually all aspects of the vehicle. Along with his financial department, they were responsive and communicative from start to finish. Was simple and made the process very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Bocker Chevrolet Buick GMC Team
We purchased a 2019 Buick Envision from Bocker with the
We purchased a 2019 Buick Envision from Bocker with the help of Logan. Pleasurable experience, no pressure, very knowledgeable and answered all of our questions. Would recommend them to all our family and friends !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Onckenl, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Logan's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Bocker Chevrolet Buick GMC Team
Easy to Work with, 2 hours away
I found the car I was interested in online, worked with them on details, had pretty much deal done before I even seen the car. It speeded up the process, and pick up was pretty smooth. Working with Dean was great.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jane Doe, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Bocker Chevrolet Buick GMC Team
GREAT Experience
Josh my salesman went over and beyond to meet our expectations. He responded to all of our questions in a very timely manner. We made the deal over the phone prior to arriving at the dealership and my paperwork was complete when I got there. The finance manager had us in and out of his office within 30 minutes (speed counts). We were offered the lowest interest GM offered which was 0%. The dealership honored our GM employee discount (which a lot of other dealers were refusing to honor). They also matched my trade-in amount that I was being offered by Carvana. Great experience. Would definitely recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Josh and the rest of our team went above and beyond to help you with the process. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Bocker Chevrolet Buick GMC Team
We just purchased a 2022 Equinox that I absolutely LOVE!
We just purchased a 2022 Equinox that I absolutely LOVE!! Chase was so helpful with getting us through this process. No pressure, just a sincere desire for us to find what we wanted. All the staff at Bocker were friendly and helpful. I would definitely go back again in the future and would recommend Bocker to anyone who asks. Thank you, Chase, for making this such a pleasant experience. and Thank You, Bocker Auto Group, for being another great business here in Freeport! Jeff & Kathy Lamm Freeport, IL.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bocker Chevrolet Buick GMC Team
This is the place
Bought a new GMC truck here. Worked with Dean Wright, he was an HONEST man and easy to buy from. He also made sure I got the incentives.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Bocker Chevrolet Buick GMC Team