Reviews
Personalized, and friendly
It was well done. I had to have a recall party replaced. I wish they could have done it closer to where I live but the service was great nonetheless
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
maintenance (new car)
Scheduling my service appointment was very easy, and work was done correctly and on time. While they did vacuum the inside, I thought a car wash was also provided. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Checking our currnet truck without reverse and pricing a new
Everyone was helpful on the problem of our current truck problems and for checking out a new truck that would meet our needs in a speedy way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great as Usual
The service and detail departments did and outstanding job. It was done right and on time. Brandon addressed the help we needed with some electronic issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome
My experience was simply awesome. Brandan and Danny took care of everything and made the process so easy. Best car purchase experience that I’ve had. Thank you to the entire Bocker team. Pam M.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Oil Change in town!!!
Always helpful and polite. Confident that my car will be a priority will the crew. Dealership always looks tip top shape. Friendly staff doesn't matter who you are.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Check Engine light
My check engine light was on. They were quick to diagnose the problem & get it fixed in a timely fashion. Had an oil change at the same time. April even wiped my windshield inside! Great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales
The sales man I had, Austin, was super. He explained and showed me how to operate my new Traverse. He kept in touch with me after the sale to make sure I was mastering the car. Love my Traverse.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cadillac recall
The recall took lest time then I thought to fix. Brad was excellent to work with. Everyone there is so pleasant and is so willing to make your stay comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very accommodating
We have multiple vehicles from Bocker and each time the experience has been great. This purchase was spur of the moment purchase. We went in for an oil change and left with great vehicle. All of the staff was courteous and accommodating. We will continue to shop at Bocker for future needs.
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car