Reviews
Great experience
John’s thoroughness in creating customer satisfaction is unmatched. He has such a positive personality and takes the time to make sure you understand all the features and operations of your new vehicle. It’s easy to build a relationship with John and Chuck which makes new car buying so much better.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This time was a quick service.
Just needed the oil changed. Used the Quick lube service. It was just that quick and friendly service. The waiting area was great, though the time was very short.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving quick and friendly customer service and a comfortable place for all our guests during their visit at our dealership. Best regards, -Bocker Chevrolet Buick GMC Team
Great guest services
People have a tendency to avoid dealerships because the cost is usually a little high than other small shops and quick lubes. The phrase " you get what you pay for " was coined for a reason. More money yes its worth the cost when the service is better. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best regards, -Bocker Chevrolet Buick GMC Team
Buying a car from Bocker
My experience buying a car from Bocker and dealing with Brandon and Mike was phenomenal. I couldn't have asked for better help and they helped me find a car I love!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this 5-star review. We strive to provide exceptional service to all our guests and are glad to hear that Brandon and Mike helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, -Bocker Chevrolet Buick GMC Team
Excellence in Service!!!!!
My experience with Brandon Busker and the way he takes care of us and our Buick Enclave is the best!!!! We are impressed with the quality and service we receive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're excited to hear that Brandon took care of you and that everything went very smoothly. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new Buick Enclave for a long time to come. It was truly a pleasure working with you. Best regards, -Bocker Chevrolet Buick GMC Team
Friendly staff
Great employees. Austin Bowser was very helpful on the vehicles we were interested in. Austin helped set the vehicle up with onstar and phone. We are very happy to have a great dealership in the area that treats their customers well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Austin and our team were friendly and helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best regards, -Bocker Chevrolet Buick GMC Team
Good customer service.
They were helpful with finding a car that was perfect for me and made sure i stayed within my budget. I found them easy to work with and they did everything they could for me as a customer. I would recommend them for anyone else looking for a new or used vehicle. They are quality vehicles and affordable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best regards, -Bocker Chevrolet Buick GMC Team
Oil change
I need a oil change took them 30 minutes they were very friendly too. And I got there 30 minutes before closing and they didn't mind at all🙂
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this glowing review of our service center. We know how valuable your time is and we aim to provide fast, friendly, and efficient service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best regards, -Bocker Chevrolet Buick GMC Team
Repair headlight
Headlight replaced and works excellent. I was told that it is difficult to replace on own. The actual service was 30 to 60 minutes. Cost was expensive for replacing a light bulb. With most of the cost being labor costs. Overall very pleased with the work done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this great feedback with us. We feel our service department is what makes Bocker Chevrolet Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, -Bocker Chevrolet Buick GMC Team
They are super!
As always the guys in the service area were great! Plus they get the work done in a timely manner. Wouldn’t go any where else
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, -Bocker Chevrolet Buick GMC Team