Reviews
Volvo S60 - I really love this car!
My husband and I were only looking at first, not quite ready to buy. Then, we went to multiple dealerships and test drove quite a few different cars. We came back to Bocker and made our purchase for two reasons: Chase and Gary. Both of them were super friendly, informative, accommodating and definitely not pushy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oil change time
By far one of the best places in town to get an oil change staff extremely friendly and they treat your car as if it was your own
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2019 Equinox Premier Diesel
Bicker found the exact vehicle I was looking for. The deal went smoothly and quickly. I got a great deal on my trade. I only buy GM products from Bocker.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New car purchase
Great car buying experience. Brandon, Chuck, Danny and Delbert were fantastic.Brandon was very prompt, courteous and knowledgeable. I would highly recommend The Bocker Auto Group for sales and service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service department
Came in for an oil change and the service department got me in and out quickly. Was very pleased with the service that I received.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
John’s thoroughness in creating customer satisfaction is unmatched. He has such a positive personality and takes the time to make sure you understand all the features and operations of your new vehicle. It’s easy to build a relationship with John and Chuck which makes new car buying so much better.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This time was a quick service.
Just needed the oil changed. Used the Quick lube service. It was just that quick and friendly service. The waiting area was great, though the time was very short.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving quick and friendly customer service and a comfortable place for all our guests during their visit at our dealership. Best regards, -Bocker Chevrolet Buick GMC Team
Great guest services
People have a tendency to avoid dealerships because the cost is usually a little high than other small shops and quick lubes. The phrase " you get what you pay for " was coined for a reason. More money yes its worth the cost when the service is better. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best regards, -Bocker Chevrolet Buick GMC Team
Friendly staff
Great employees. Austin Bowser was very helpful on the vehicles we were interested in. Austin helped set the vehicle up with onstar and phone. We are very happy to have a great dealership in the area that treats their customers well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Austin and our team were friendly and helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best regards, -Bocker Chevrolet Buick GMC Team
Buying a car from Bocker
My experience buying a car from Bocker and dealing with Brandon and Mike was phenomenal. I couldn't have asked for better help and they helped me find a car I love!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this 5-star review. We strive to provide exceptional service to all our guests and are glad to hear that Brandon and Mike helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, -Bocker Chevrolet Buick GMC Team