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Bocker Auto Group

(676 reviews)
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Sales hours: 8:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(676 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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Awesome dealership

Austin and Delbert made it happen for me great crew to work with would definitely go to them again easiest vehicle I’ve ever bought

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Austin and Delbert were able to meet your needs. At Bocker Chevrolet Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best regards, -Bocker Chevrolet Buick GMC Team

Routine Service and Warranty Question

Mike took the time to explain the details of the extended warranty in a professional manner. The waiting room was a clean and friendly atmosphere. I would recommend Bocker service to a friend or family member.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your marvelous feedback, Ann. It's our commitment to ensure quality customer care by providing clean and comfortable facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best regards, -Bocker Chevrolet Buick GMC Team

Great experience as always!

Always very friendly and make the deal work! They make buying a vehicle painless with no pressure. That’s why we will only buy from Bocker

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. We're happy to hear about your positive experience with us. -Bocker Chevrolet Buick GMC Team

Amazing and fun

Everyone was fun and helpful even though I kept changing my mind about color and options. Would highly recommend this dealership and employees Really nice group to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful and fun during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! -Bocker Chevrolet Buick GMC Team

Awesome Experience

The team at Bocker was fantastic to work with. They quickly found exactly what I was looking for and at a great price. Will definitely work with Bocker in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! We are happy to hear of your positive experience at Bocker Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! -Bocker Chevrolet Buick GMC Team

Great service

Service was fast and thorough really like the attention to detail of the little things that make the service so great. Like all the fluids and filters checked vehicle was all serviced and ready to drive!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your input. Glad to hear that you are pleased with the service we offer here at Bocker Chevrolet Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! -Bocker Chevrolet Buick GMC Team

Brakes and General Maintenance

Great service. Team was helpful and was able to get me in quickly and get the work done in the promised time frame. Would recommend them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review and recommendation! We really appreciate your business and are so happy that we could provide great service to you. We look forward to serving you again! -Bocker Chevrolet Buick GMC Team

Great Customer Service

I've been looking for a very specific truck and Chase has been looking for quite awhile. He not only remembered my need but had me in it within a day and at a great price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this 5-star review. We strive to provide great customer service to all our guests and are glad to hear that Chase helped you find the very truck you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, -Bocker Chevrolet Buick GMC Team

A great dealer ship with fantastic employees

Our recent purchase here was the BEST so far. No games, just the straight facts and figured. We were treated fair with out trade in. We will return!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -Bocker Chevrolet Buick GMC Team

Oil change - great job

The friendly folks at the Bocker oil change center do a great job! Efficient, friendly, and at a price that is hard to beat. I always have performed my own oil changes, but their pricing is good enough to warrant me giving up on doing it myself. Definitely recommend them for your next oil change service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. -Bocker Chevrolet Buick GMC Team