Reviews
Good customer service.
They were helpful with finding a car that was perfect for me and made sure i stayed within my budget. I found them easy to work with and they did everything they could for me as a customer. I would recommend them for anyone else looking for a new or used vehicle. They are quality vehicles and affordable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best regards, -Bocker Chevrolet Buick GMC Team
Oil change
I need a oil change took them 30 minutes they were very friendly too. And I got there 30 minutes before closing and they didn't mind at all🙂
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this glowing review of our service center. We know how valuable your time is and we aim to provide fast, friendly, and efficient service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best regards, -Bocker Chevrolet Buick GMC Team
Repair headlight
Headlight replaced and works excellent. I was told that it is difficult to replace on own. The actual service was 30 to 60 minutes. Cost was expensive for replacing a light bulb. With most of the cost being labor costs. Overall very pleased with the work done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this great feedback with us. We feel our service department is what makes Bocker Chevrolet Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, -Bocker Chevrolet Buick GMC Team
They are super!
As always the guys in the service area were great! Plus they get the work done in a timely manner. Wouldn’t go any where else
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, -Bocker Chevrolet Buick GMC Team
Great dealership
Bocker Auto Group not only has amazing cars to choose from but an amazing staff! They care in all aspects of what you are looking for in a vehicle. Highly recommend!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, -Bocker Chevrolet Buick GMC Team
Quick, Friendly and Efficient Service
My title says it all! The people are friendly, the service was excellent and it didn't take all day to get it done. Everyone made it a great experience for me since I shopped for my new car last August.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your outstanding review! We're glad to hear that our team was quick, friendly, and efficient! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, -Bocker Chevrolet Buick GMC Team
Most enjoyable car buying experience to date!
Brandon was great.Very knowledgeable about the truck we bought and not the least bit pushy! Very enjoyable to deal with. We'd highly recommend your dealership to our friends and family! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write about your experience. It's great to know Brandon was able to provide you with a pressure-free and knowledgeable car buying experience. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, -Bocker Chevrolet Buick GMC Team
Recall service
Bocker always does a great job! The service dept is friendly and professional. Love that they vacuum the interior after an oil change. I've purchased several cars there, and have all service work done there. I trust them to do good work at a reasonable cost.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best regards, -Bocker Chevrolet Buick GMC Team
Great buying experience!
Awesome truck! It’s been years since we’ve bought a new vehicle and we are trying to figure out all the new technologies. Brandon was A+ in guiding us through the purchase. No pressure and very knowledgeable of all the features.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. -Bocker Chevrolet Buick GMC Team
Tire replacement
I had an issue with a piece of metal puncturing the tire and causing a flat. Due to the size of the puncture, I knew that it would not be able to be patched. I called and inquired about a replacement tire with April who confirmed that they had a replacement in stock. I stopped in that night at 6 pm to have the tire replaced and was out the door in about 45 minutes. Exceptional service from all involved. Much Appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was our pleasure! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -Bocker Chevrolet Buick GMC Team