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Bocker Auto Group

(711 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(711 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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New truck

I got a good deal on my trade in and the salesman was honest with me and he explained every thing on the new truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! -Bocker Chevrolet Buick GMC Team

Helpful and friendly

They were flexible and worked to get a great deal that was in my budget and needs. The whole team worked together and always returned my calls promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! -Bocker Chevrolet Buick GMC Team

Good fast services.

Oil change , no appointment necessary. Good fast service, fair price. Friendly courteous staff , everyone speaks to you. Clean, comfortable waiting area, with fresh hot coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear your oil change went well and that you had a pleasant experience in our waiting area. We look forward to seeing you again, take care! -Bocker Chevrolet Buick GMC Team

Had a good time.

Everything went smooth and quickly. Dealership is clean and bright. Everybody was friendly. Brandon was a big help finding the car we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -Bocker Chevrolet Buick GMC Team

Great Service

Our buying experience was very smooth, Brandon was awesome to work with!! He was Very friendly and helpful! We love our new to us car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. -Bocker Chevrolet Buick GMC Team

Best car buying experience ever!

I dreaded buying a car, but I could not be more pleased with how we were treated buying another car from Bocker Auto. Brandon Busker was recommended to us by Wayne McCarthy in the service department. Best recommendation we have ever received! Brandon was knowledgeable, patient and very efficient! Thank you! And thanks to Danny Busch for getting the paperwork finished fast so we could get out driving our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! -Bocker Chevrolet Buick GMC Team

Great dealer to work with!

We live in another city, but emailed on a vehicle we saw on their website. They responded quickly and then called for follow up questions. Got a great price on new vehicle and trade in. They then delivered it to us!! Great people to work with from sales to financing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the nice review! We really appreciate this feedback. It was our pleasure doing business with you. Best regards, Bocker Chevrolet Buick GMC Team

Great experience at Bocker

What a great buying experience that I had at Bocker Chevrolet. Austin put in a lot of work to get me into the car of my dreams. He is honest and trustworthy. If I ever need another car, Bocker will be the first place I go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review! Austin is truly an exceptional employee and we appreciate him for giving you a great experience. Until next time, drive safely! Best regards, Bocker Chevrolet Buick GMC Team

Very Pleased

This is our second vehicle purchase from Bocker and we’ve been very pleased with the service we’ve receieved both times! Very accommodating of our crazy schedules and going the extra mile to get the deal done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for doing business with us again. Your continued patronage of our dealership is sincerely appreciated and we hope to be part of your future auto purchase. Drive safely! Best regards, Bocker Chevrolet Buick GMC Team

Comment

Desired work was done on a timely basis. I don't know what else to say. I only had the car in for an oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for giving us the opportunity to service your car, Jacknan. We are happy to hear that everything went well for you. If there is anything else we can do for you please feel free to pay us another visit. Take care! Kind regards, Bocker Chevrolet Buick GMC Team