Reviews
Scion FR-S
My overall experience with this company was EXCELLENT! Each and every member of this team worked there hardest to get me the car I desired not just “a car.” I have to give the biggest thank you to Austin Bowser and Delbert Bunker for constantly keeping me up to date with my purchase and assuring all my needs were met in the process. If you need a car, there’s no better place to shop than at Bocker Auto Group!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Austin and Delbert were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The Bocker Chevrolet Buick GMC Team
Perfect...
Perfect....everything done timely, reasonably priced, quality work, friendly knowledgeable staff. Kept informed. Great place to wait. Everyone looking out for your comfort. Recommend to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. Thank you so much for your recommendation of our service center. We look forward to working with you again! -Bocker Chevrolet Buick GMC Team
work done on front wheel hub
friendly, work done in timely manned. always get service each employee knows what needs to be done and does work carefully and cleanlly.Would recommend to other people
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. We appreciate the excellent review! -Bocker Chevrolet Buick GMC Team
Great and easy experience
Austin was extremely courteous and friendly. I knew what I was looking for and he and Danny very quickly got me what I needed. I came back a few days later to finish the transaction and every thing went smoothly. Highly recommended
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the wonderful compliments! We couldn't be more pleased to hear Austin and the team described as professional, friendly, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! -Bocker Chevrolet Buick GMC Team
Engine replacemkent
I needed an engine and they replaced it. April was so helpful and kept on letting me know what was going on. Keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Laurie, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they April was there to take care of you! Thank you again and we look forward to working with you in the future! Best, The Bocker Chevrolet Buick GMC Team
Trade In
Dean Obert and Marvin Allen Went out of their way to insure that I got into a full size vehicle to suit my needs.Thank you Dean and Marvin
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to leave us this awesome review, Curt! At Bocker Auto Group, we take guest feedback seriously and are proud to see that you drove away happy in your new car. I will share your compliments with Dean and Marvin. If you have any questions about your purchase, please reach out to us. Thanks, again! Best, The Bocker Chevrolet Buick GMC Team
Quick and painless
The overall process was quick and simple. Brandon in sales and the guy in charge of finances were friendly and extremely helpful. The Complimentary ice cream was a lifesaver.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle Natlaie1210, and thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, The Bocker Chevrolet Buick GMC Team
Professional, polite, and fast service...5 stars!
Another great experience at the Bocker group...what can I say, each and every time they do an excellent job and on time everytime...Thanks Bocker for being a full service dealership one can enjoy in northern Illinois.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Bocker Chevrolet Buick GMC Team
Oil change
In & out as promised..very timely. PLUS. ... I paid cash and he handed me back a $20.00 bill saying it stuck to another bill. very appreciative of his courtesy and honesty!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This review was a pleasure to read,Marlyee. The Bocker Chevrolet Buick GMC service center works hard to provide every guest with timely, professional, and knowledgeable service. Hearing that we are reaching this goal is a huge compliment! We look forward to seeing you for your next scheduled maintenance! Best, The Bocker Chevrolet Buick GMC Team
Great Experience!
Sales and Service representatives were all very conscientious and courtesy in providing everything I needed. No pressure for the sale and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Bocker Chevrolet Buick GMC Team