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Bocker Auto Group

(670 reviews)
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Sales hours: 8:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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Tire rim repair

Such great service. Everyone is so knowledgeable...keep you informed thruout the whole experience. Gave me a lot loaner car so I could run errands rather than sitting and waiting..... Purchased 5 cars from Bocker, can’t say enough about them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Superior service!

You could not ask for a better team than the Bocker Group. Always willing to go above and beyond to find us the perfect vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

It’s always a great experience buying from joe. He makes the process hassle free and simple. Would highly recommend going to see him if your looking to purchase a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful experience from start to finish

I had an amazing experience from beginning to end of my car buying experience. I got top dollar for my trade in and the rock bottom price for my purchase. The car was inspected properly and any issues were disclosed before purchasing. All financing options were discussed and laid out in black and white. Would definitely recommend to anyone purchasing a vehicle. Salesman was friendly, knowledgeable, and checked with me within my first 30 days to ensure I was completely satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A painless experience

Brandon Busker and the team at Bocker made our purchase of our vehicle the easiest vehicle purchase we have ever made. It was quick and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best car buying Experience we have ever had

Brandon is a great salesman, he made our buying experience easy and painless. Will definitely be back to Bocker when we decide to make another vehicle purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership

Me and the wife had a great experience with Bocker and Brandon even before we got to the dealership. We knew what we wanted and the team was willing to help us in every way we asked. I would certainly recommend the drive to anyone from Rockford to see what they can offer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Bocker Auto Group. Please don't hesitate to reach out to us if there's anything more we can do! Until the next time we meet, take care!

They made it happen!

You are always in good hands with Brandon, Mike & Delbert! We are so excited to have just purchased the 100 year Centennial edition Silverado - extra special because 2018 is also the year we are getting married! Thanks, guys!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your marriage! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Great service

I had a 0 zero credit rating... the finance guy was persistent in finding me the best rate... the salesman was very accommodating and explained everything about the car answered every question i had adequately..... an issue arised after a couple days of the sale and they rectified it expeditiously..... great car dealership.... great people and a great owner too...... I'll never shop anywhere else.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They listen

We were looking at different vehicles. Working with Joe Shores, he came up with a deal to where we got more for are money. This still keeping us to are budget.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.