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Bocker Auto Group

(670 reviews)
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Sales hours: 8:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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Great people and service

Went in to Bockers to see about upgrading a vehicle and Brandon found a truck that he thought we would like. It fit criteria we wanted and with a couple of accessories we now have a new truck. Great process and good people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your truck shopping experience with us. We're happy to hear you were able to find what you were looking for including fantastic customer service from Brandon and the rest of the Bocker Chevrolet Buick GMC team. Thank you for choosing us for your automotive sales needs and we look forward to working with you again in the future. Best regards, Bocker Chevrolet Buick GMC Team

Bocker Auto Group

Excellent staff I bought 2 Chevy HHRS that day and will buy again you can?t go wrong purchasing a car or truck here So what are you waiting for

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gerald, thank you so much for this excellent feedback and your very kind recommendation of our dealership. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Enjoy your Chevy HHRs! Please let us know if we can help you with anything else, thanks! Best regards, Bocker Chevrolet Buick GMC Team

Excellent experience!!

From start to finish, this dealership provided professional and excellent customer service. Brandon Busker was courteous and had excellent communication throughout my new car buying experience! Thank you for making my purchase seamless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience

This dealership provided excellent and courteous customer service and had great facilities. From clean showroom to smiling staff greeting you, I felt confident about my car buying experience. Brandon Busker was respectful, professional and most of all had superior communication throughout the entire process from start to finish. I love nt new GMC Acadia!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for such a great review. We work really hard to make every customer experience the best, every time. Both Brandon and Bocker's appreciate you taking the time to visit us and purchase from us. Enjoy your new vehicle and we look forward to seeing you soon for your first oil change. Heather Customer Experience Manager

Great deal on a great truck

Went in there knowing what I wanted and found it at a great price chase was not pushy and really nice salesman also very knowledgeable about vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing Experience!

Marvin is amazing! He really went above and beyond in helping find a great vehicle and making sure we were satisfied. Definitely my dealership of choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Retired

I would never consider any other dealership when purchasing or repairing a vehicle. Everyone at "Bocker Auto Group" is top of the line and care that you are satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Janet, thank you so much for taking the time to leave us such a kind review! We appreciate your business and support!

Kudos to the Bocker Auto Group...again!!!

This is the 6th vehicle we have purchased from Bocker's. We have always been treated with the utmost courtesy & respect by everyone associated with this dealership! Their friendliness is unmatched. They have done whatever it takes to satisfy us and actually made the purchase process a pleasure! Thanks to Dean Obert, our salesman, Delbert Bunker, owner, Danny Busch, finance, and Denny Rackow & Brian Neels, parts department for all their expertise and assistance with our new 2018 Equinox purchase! If you are looking for a new or used vehicle, come see these folks. You won't be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rich and Pat, thank you so much for taking the time to leave such a great review! We appreciate you giving us the opportunity to take care of all your vehicle needs and continued support. Our goal is to be your dealership for life. Heather

A Terrifc Experience!

My experience with Bocker Automotive Group has been fantastic! Brandon, my sales rep, answered all my questions and treated me with dignity and respect. Mike in financing explained everything to me in detail and pleasantly surprised me with my credit score. I LOVE my new Spark (her name is Sophie)! If you haven't shopped at Bockers', you need to. You won't want to go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience was excellent!

We decided to lease our 1st vehicle and Bocker made the process seamless & easy. Their customer service is 2nd to none. If you are looking to buy or lease a car - check them out!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Angela, thank you for taking the time to leave us such a nice review! We are so glad that you enjoyed your experience with us. From all of us here at Bockers, thank you!