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Bocker Auto Group

(670 reviews)
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Sales hours: 8:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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Gretchen CROSS and her team had me fixed up within a few

Gretchen CROSS and her team had me fixed up within a few hours of an issue. And I appreciate it always great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that Gretchen and our team were able to assist you promptly and provide great service. At Bocker Chevrolet GMC, we strive to ensure our customers have a positive experience every time. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

Very good service and always friendly!

Very good service and always friendly! Clean and neat work area and waiting area!! Great coffee!!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Randy! We at Bocker Chevrolet GMC are thrilled to hear that you enjoyed our service and found our work area and waiting area clean and welcoming. It's great to know you appreciated the coffee as well! We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

Always fast friendly service.

Always fast friendly service. Courtesy car dropped me off and picked me up from a medical appointment while my truck was being serviced..!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We’re thrilled to hear that you experienced fast and friendly service at Bocker Chevrolet GMC. It’s great to know our courtesy car made your visit even more convenient while your truck was being serviced. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Gary Shorter was great to work with.

Gary Shorter was great to work with. When he wasn't gonna be there Matt stepped in and finished the job. Everyone was kind and attentive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that Gary provided great service and that Matt was able to step in to assist you as well. At Bocker Chevrolet GMC, we strive to create a kind and attentive environment for all our customers. We appreciate your feedback and look forward to seeing you again! Sincerely, The Bocker Chevrolet GMC Team

Delbert, Greg, and Jason were all great to work with.

Delbert, Greg, and Jason were all great to work with. The entire process was quick and transparent. I received a fair trade value and the financing went smoothly. The dealership was clean and the staff were all welcoming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that Delbert, Greg, and Jason made your experience at Bocker Chevrolet GMC a great one. It's fantastic to know that the process was quick and transparent, and that you felt welcomed by our staff. We appreciate you sharing your positive experience and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

Fast easy transaction.

Fast easy transaction. Gave my best price and trade. Highly recommend this dealership! Will definitely be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that your transaction at Bocker Chevrolet GMC was fast and easy. We appreciate your recommendation and look forward to welcoming you back for your next visit! Safe travels until then! Sincerely, The Bocker Chevrolet GMC Team

Listened well and answered all questions!

Listened well and answered all questions! Very pleasant folks and good coffee! Recommend to others

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Bocker Chevrolet GMC. Our team strives to ensure that all your questions are answered and that you feel welcome. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

BOCKER has always been a great dealership friendly people

BOCKER has always been a great dealership friendly people in good service. Easy to get an appointment for service and quality work is always done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your kind words about Bocker Chevrolet GMC and our team's friendly service. It's great to hear that you find it easy to schedule appointments and that you're consistently satisfied with the quality of our work. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Every time I’ve dealt with these guys, they’ve always

Every time I’ve dealt with these guys, they’ve always been very helpful and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you've consistently had positive experiences with Bocker Chevrolet GMC. Our team strives to provide helpful and professional service, and your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Gave propt service adhering to schedule time.

Gave propt service adhering to schedule time. Kept me informed of everything being performed on behicle. Provided a warm, friendly atmosphere with clean waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you received prompt service and felt informed throughout your visit at Bocker Chevrolet GMC. Creating a warm and friendly atmosphere is a priority for us, and we're glad you enjoyed the clean waiting area. We look forward to welcoming you back in the future! Sincerely, The Bocker Chevrolet GMC Team