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Bocker Auto Group

(670 reviews)
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Sales hours: 8:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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Spot on Oil change very clean polite oil change staff

Spot on Oil change very clean polite oil change staff Fast service and Quality oil Change

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your kind words about the oil change service at Bocker Chevrolet GMC. We're glad to hear that you had a positive experience with our clean environment and polite staff. Fast and quality service is what we strive for. We look forward to welcoming you back for your next visit! Sincerely, The Bocker Chevrolet GMC Team

While servicing a vehicle may not be something to look

While servicing a vehicle may not be something to look forware to - Bocker makes it an enjoyable experience. Heather is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, TJ! We’re thrilled to hear that your service experience at Bocker Chevrolet GMC was enjoyable, even when it comes to servicing a vehicle. We’re especially glad to know that Heather made a positive impact on your visit. We look forward to welcoming you back next time! Sincerely, The Bocker Chevrolet GMC Team

Great service!

Great service! Wonderful vehicles! Loves my experience and would one hundred percent recommend them to go buy your new ride!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are thrilled to hear that you had a great experience at Bocker Chevrolet GMC and that you love your new vehicle. Your recommendation means a lot to us! We look forward to seeing you again for your next ride. Safe travels! Sincerely, The Bocker Chevrolet GMC Team

Did what I needed in short order all worked good.

Did what I needed in short order all worked good. Made an appointment for checking trouble with the radio.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We appreciate you choosing Bocker Chevrolet GMC and are glad to hear that your needs were met promptly. We look forward to assisting you with your radio issue at your upcoming appointment. Please don’t hesitate to reach out if you have any other questions. Safe travels! Sincerely, The Bocker Chevrolet GMC Team

Answer all of our questions we needed.

Answer all of our questions we needed. Very helpful and friendly. Loved our experience with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re thrilled to hear that you found our team at Bocker Chevrolet GMC helpful and friendly. It’s our goal to provide a great experience for all our customers. We appreciate your support and look forward to welcoming you back in the future! Sincerely, The Bocker Chevrolet GMC Team

As always Bocker goes above and beyond to make everything

As always Bocker goes above and beyond to make everything perfect for the customer. I've been a repeat customer since 2012 and 5 new vehicles later and I'm still smiling!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that you've had such positive experiences with Bocker Chevrolet GMC since 2012 and that you're still smiling after purchasing five new vehicles. It's our top priority to go above and beyond for our customers, and your loyalty means the world to us. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Our ’25 Chevy Blazer is the eighth vehicle we’ve

Our ’25 Chevy Blazer is the eighth vehicle we’ve purchased from Bocker’s since 2004. Many thanks to our salesman, Dean Obert and sales director, Gary Shorter for making the buying process go so smoothly. Dean has been our salesman for all but one of these purchases, and it really is a pleasure to work with him. If you are looking for a new or used vehicle, we certainly recommend the Bocker Auto group. You won’t be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Rich and Pat, for your wonderful review! We’re thrilled to hear that you’ve chosen Bocker Chevrolet GMC for your eighth vehicle purchase, a 2025 Chevy Blazer! Dean and Gary are fantastic team members, and we’re glad to know they made your buying process smooth and enjoyable. We truly appreciate your recommendation and look forward to assisting you again in the future. Drive safely! Sincerely, The Bocker Chevrolet GMC Team

Best Chevy dealer I have been to, Friendly service and

Best Chevy dealer I have been to, Friendly service and clean shop. Nice waiting area. Everyone was so friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at Bocker Chevrolet GMC. Providing friendly service and maintaining a clean, welcoming environment is important to us. We appreciate your kind words and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

They were extremely professional and very prompt on the

They were extremely professional and very prompt on the oil change that I had done. I highly recommend them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you found our team at Bocker Chevrolet GMC to be professional and prompt during your oil change. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

On our last visit the person that worked with us was more

On our last visit the person that worked with us was more concerned about making a sale than helping us with fixing the car we had in his shop. Never called us back for a curtesy car while our car was being worked on for 4 days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Wendy, and we appreciate your feedback. We understand that communication and customer service are crucial, especially when it comes to servicing your vehicle at Bocker Chevrolet GMC. We would like the opportunity to address your concerns further. Please feel free to reach out to us directly so we can assist you in resolving this matter. Your satisfaction is important to us, and we strive to uphold our standards. Sincerely, The Bocker Chevrolet GMC Team