Reviews
Worth the drive
When living in Savanna, IL my first two cars were Chevy. When I moved to Freeport, IL and it was time to buy a new car car, I wanted to stay with Chevy, so went to Bockers to buy a Blazer. Years later bought a Trailblazer. My buying and service experiences have always been the best. Even though I've moved back to Savanna, the next time I need service or need to buy a new car, I'll be going to Bocker first. It's worth a little drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very satisfied with whole experience
We purchased a 2016 Equinox from Brandon Busker at Bocker Chevrolet and were very happy with the salesman Brandon Busker . He was very informative and patient. He has been in contact with us several times and we feel that we can get any information we need from him. We were very pleased with the whole experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GREAT Dealership!
We go to Bocker Auto Group for all our vehicle needs whether it is sales, service, or body shop. They always do an amazing job for us and everyone is very professional. They treat us like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Top notch service
Chase provided excellent knowledge about our car, with patience and attention to every question we had. He is personable, honest, and trustworthy. The financial team made the purchasing process painless. These guys will have our business in the future without any doubt.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Department review
I brought my car to the dealership for a recall issue as well as for a side view mirror replacement. I was advised that the service would take approximately 2 hrs. I work from home and asked for a ride back to my home so that I could go back to work. They provided a ride back to my home and then came back and took me to the dealership so that I could pick up my car. The repairs were completed in the time frame that they had provided. They were courteous and friendly. They also told me over the phone what the cost would be to me prior to my arrival. Thank you Bocker!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great recall service.
My Buick Enclave was recalled for minor repair on the rear liftgate. Bocker personell followed up the recall notice, scheduled me at my convenience and performed the work in the time it took me to enjoy a cup of coffee with an employee friend. All in all, another great experience with the service at Bocker Auto.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quick Service
They got me in as scheduled and did the work fast.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Timely, quality repair. Friendly, helpful staff.
Outstanding from top to bottom. Needed repairs were diagnosed quickly and thoroughly. Estimate was prepared completely and explained in laymen's language. Took me home (12 miles one way) and picked me up when repairs were complete. Actual cost matched estimate. The staff, from check-in to cashier, was friendly and helpful. Bockerautogroup made this a pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Service
Awesome service, got right in, awesome coffee. Customer service awesome, awesome service writers. Robert Robb was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
I think you all did a great job repairing my vehicle.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase