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Bocker Auto Group

(670 reviews)
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Sales hours: 8:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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Jamison

This was my first time EVER purchasing my own vehicle! My father of course was with me but it was the best experience ever! I'd definitely buy another vehicle from here! Great Job guys! You made me feel so comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you Bocker Auto Group for another quality vehicle!

We have purchased several vehicles from Bocker's and we always get quality vehicles. The certified vehicles are definitely the way to purchase a used vehicle! Everyone there is knowledgeable and do everything in their power to make your buying experience a positive one. They are there after the sale with the same great service as well. Thank you everyone at Bocker Automotive Group!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Minivan purchase

We purchased a previously owned vehicle about a month ago. It was the absolute best experience we have had buying a car ever. Chase was our salesman and he went above and beyond our expectations. They even gave us a full tank of gas. When we buy another vehicle for our son next year, we will definitely start with them. Thank Chase and to everyone involved with our purchase. Have a wonderful new year!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Smith Family, thank you for taking the time to write such a nice review. We truly appreciate your business and look forward to delivering the same experience when it comes time to purchase your sons vehicle.

Best car buying experience ever!

I was dire need of a new vehicle. I came across my vehicle on a website and was able to get a hold of you immediately. Chase was beyond helpful and made my experience stress-free. I am beyond ecstatic with my vehicle and the service I received at Bocker!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We would definitely buy from Bocker again

I am very happy with the Aveo I bought from Bocker. We got a good price on the car and for our trade in. There was a problem with the clutch when we test drove the car, and it was agreed all around that would be fixed before we took possession of the car. Well, suffice it to say that didn't happen as it should have and we ended up paying our own car repairman to put in a new clutch. However, when I notified Curt (the salesman), he apologized and agreed to reimburse us the entire cost of the new clutch. We got the check in the mail within 4 days. I love the car and would definitely buy from Bocker again, even though they are a long way from Milwaukee, Wisconsin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Another Great Deal With Bocker

I recently traded cars again, and went back to Bocker Auto Group because of the great service I received when I bought my first car from them. Again, I dealt with Brandon Busker and the man is hands down the best in my opinion. He has consistently gone out of his way to see to it I got the best deal possible. His attention doesn't just stop when you drive off the lot. I've dealt with a lot of car dealerships over the years but Brandon Busker and Bocker Auto Group is by far the very best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Extremely accommodating and great service

I had a great experience from start to finish. Gary Shorter and everybody else were extremely helpful in getting me the truck that I wanted at the price that I wanted from getting a great trade in value all the way to making sure I had the best loan rate I could get!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

bocker auto group

bocker auto is a great place to do business whether buying or getting repairs the people are all considerate and polite the building is great and clean. we just bought our 2nd vehicle in 2 I/2 years and had purchased one before that. the buying was easy and fairly priced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great car buying experience!

Great experience. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great car buying experience!

I had a great experience. From selecting my car, getting a good trade in value, to getting a good finance rate. I would recommend this dealership to anyone and the sales man Chase E.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.