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Bocker Auto Group

(670 reviews)
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Sales hours: 8:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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Ease of shopping for what I needed without pressure to buy.

Brandon was very helpful and knew just what I was looking for in a new car. Extremely knowledgeable about the features of the car. Very comfortable talking with him and others that made the deal work for us. I would highly recommend if you are looking for a new or use car, go to Bocker Auto Group to get the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

One happy Buick owner.

Shopping for a Buick Enclave at Bocker Chevrolet Buick GMC Cadillac was a very pleasant experience. Marvin was so patient, personable and efficient. He made every aspect of this purchase painless and enjoyable. I highly recommend this dealership. The service was low key, without any pressure. All of my questions were answered with expertise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bocker Auto Group

Brandon was very helpful and knew just what I was looking for in a new car. Extremely knowledgeable about the features of the car. Very comfortable talking with him and others that made the deal work for us. I would highly recommend if you are looking for a new or use car, go to Bocker Auto Group to get the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for such a great review. We work really hard to make every customer experience the best, every time. Both Brandon and Bocker's appreciate you taking the time to visit us and purchase from us. Enjoy your new vehicle and we look forward to seeing you soon for your first oil change. Heather Customer Experience Manager

No Pressure

The sales person , Gary was probably the most thorough sales person I've ever dealt with .Truck had every option known to man and he knew them all inside and out.Was a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bocker auto group

The salesman at Bocker went above and beyond my expectations helping me search for a different vehicle. They were very friendly and knowledgeable. I will definitely go back next time I'm looking to purchase another vehicle and recommend others to check them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jenna, thank you so much for taking the time to write that awesome review! We greatly appreciate your business and kind words. We look forward to doing business with you in the future!

Delbert and Chase are the BEST!!!!

Delbert and Chase did a amazing job helping me find our car for the Business!! They were both very knowledgeable, and wanted us to get a car that was going to work well with our needs! If they dont have what you want on their lot they will find it for you!! I recommend Bocker Auto Group to everyone!!! Thanks again Bocker?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tucker Family, thank you for the great review! We truly appreciate the opportunity to earn your business. Glad you enjoyed your experience from start to finish.

Best, easiest and fastest vehicle buying experience Yet!!!!!

Showed up to trade my GMC truck for another and was done with the purchase in 50 minutes. Check engine light came on and they put it in the service dept. and sent me home with another vehicle of my choice. After everything was checked out, the next day they drove an hour to switch vehicles with me. Also gave me the best price for my trade. Thanks Dan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brad Leverton & Rob Robb are excellent

I want to thank Brad Leverton & Rob Robb for the excellent service they have given me on my Dodge Ram Truck.I know its not a Chevy but I am working that way.They have excellent service and repairs and they treat me well.I do appreciate all they have done for me and my truck.Thank you again for keeping me happy with all you do not only for me but for everyone that uses your service and repairs.I am very happy I chose you to fix my vehicle. thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

JoAnn, thank you for taking the time to write that wonderful review! We appreciate you doing business with us and hope one day to be your selling dealer also!

New Traverse

Once again we had a great buying experience at Bocker Auto Group. Traded in a car & truck for a 2017 Chevy Traverse. The staff could not have been nicer. Have always had good luck with anything we purchase from Bockers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasantly surprised.

I was not looking forward to the process of buying a used car, however, I was pleasantly surprised. Chase was helpful in answering questions, respectful of my concerns, took time to track down requested information, and put no pressure on me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.