Reviews
I recently inquired about purchasing a truck Roderick
I recently inquired about purchasing a truck Roderick tuell was such an amazing help, he was able to explain n print out the differences of the truck I am interested in! He was such a great help! You all need more employees like him, I hope he excels in every endeavor in his career and life! Thank you again roderic
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Steffani Britt, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
I recently had the pleasure of working with Mr.
I recently had the pleasure of working with Mr. Roderic Tuell and I cannot express enough how knowledgeable and helpful he was during the entire car-buying process. From the moment I walked onto the lot, he took the time to understand my needs and preferences, and showed me a variety of options that fit my criteria.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mr. Walton, we are so happy to read such a great review about Rick Hendrick Cadillac Norfolk! We are always more than happy to assist you if anything else comes up. Take care!
John Bell was very helpful, knowledgeable and
John Bell was very helpful, knowledgeable and professional. I am just trying to decide what vehicle would best suit my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
John Bell was great as usual!
John Bell was great as usual! I highly recommend asking for John when looking for your new or used vehicle. Very knowledgeable and helps with anything you need!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Eddie Lancaster, we're glad to hear you enjoyed your visit. If you're ever in need of more help, please let us know!
John Bell was very helpful but the car we wanted was not
John Bell was very helpful but the car we wanted was not available. He took our number and said he would let us know when he could locate what we were looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Shannon Smoth, thank you for the high star rating! We can't wait to see you again, have a great day!
Super Kind People
The people in the service department were very kind. Especially Joe and Ty. Thank you team!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Whitney Long, thank you so much for your high rating! We hope you have a great day!
Service Appointment
XT5 thermostat replacement was done in about 5 hours. The service advisors were very helpful and made sure everything worked out perfectly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello A Davenport, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
RJ definitely is a great assest to the team.
RJ definitely is a great assest to the team. Thank you for all you do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tiffani Avery, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!
Roderic was an excellent salesman, he helped me through
Roderic was an excellent salesman, he helped me through my buying process and making me calm while doing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Towan, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Roderic keeps me updated on whats in stock when ever they
Roderic keeps me updated on whats in stock when ever they get new inventory! When it’s time for me to get a new vehicle, I’m going to him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jamari Veal, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!