Reviews
I have throughly enjoyed purchasing vehicles here.
I have throughly enjoyed purchasing vehicles here. Great sales staff like John Bell and Jessica Clarke made the experience pleasant and they remove the stress that I have felt elsewhere. Look forward to purchasing my next car here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wassonj, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Cadillac Norfolk.
I am searching for a specific vehicle and John Bell has
I am searching for a specific vehicle and John Bell has been a pleasure to work with. Professional, competent and very responsive. I fill confident he will locate the vehicle I am looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello James Henderson, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Outstanding service from John Bell and Jessica Clarke.
Outstanding service from John Bell and Jessica Clarke. I have purchased a few vehicles from John at Rick Hendrick Cadillac and have always been pleased. When John was out and my Escalade came in Jessica stepped in and delivered it the same day it came in. I will definitely by my next car here. I love doing business with people who care about their customers. Thanks, Jerry W.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jerry Wasson, we are so pleased you enjoyed your visit to Rick Hendrick Cadillac Norfolk! If you have any further questions, please give us a call. We're always happy to help!
Wonderful experience- and Everyone we encountered was
Wonderful experience- and Everyone we encountered was professional and friendly! Especially Jessica Clarke and Michael.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
John Bell is very professional and understands customer
John Bell is very professional and understands customer service. I phoned the Dealership with some questions and was fortunate that he took the call. He answered all my questions, took time to explain in detail. I will definitely ask for him when to go there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Cindy Thomas, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!
Such a pleasure to deal with a salesman that listens to
Such a pleasure to deal with a salesman that listens to what I am looking for. John Bell was great!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Allison Davis! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
I recently inquired about purchasing a truck Roderick
I recently inquired about purchasing a truck Roderick tuell was such an amazing help, he was able to explain n print out the differences of the truck I am interested in! He was such a great help! You all need more employees like him, I hope he excels in every endeavor in his career and life! Thank you again roderic
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Steffani Britt, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
I recently had the pleasure of working with Mr.
I recently had the pleasure of working with Mr. Roderic Tuell and I cannot express enough how knowledgeable and helpful he was during the entire car-buying process. From the moment I walked onto the lot, he took the time to understand my needs and preferences, and showed me a variety of options that fit my criteria.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mr. Walton, we are so happy to read such a great review about Rick Hendrick Cadillac Norfolk! We are always more than happy to assist you if anything else comes up. Take care!
John Bell was very helpful, knowledgeable and
John Bell was very helpful, knowledgeable and professional. I am just trying to decide what vehicle would best suit my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
John Bell was great as usual!
John Bell was great as usual! I highly recommend asking for John when looking for your new or used vehicle. Very knowledgeable and helps with anything you need!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Eddie Lancaster, we're glad to hear you enjoyed your visit. If you're ever in need of more help, please let us know!