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Steve Schmitt of Litchfield

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (288 reviews)
Visit Steve Schmitt of Litchfield
Sales hours: 8:30am to 3:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
New (217) 250-2212 (217) 250-2212
Used (866) 560-9666 (866) 560-9666
Service (217) 807-4143 (217) 807-4143

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt of Litchfield from DealerRater.

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Courtesy and professional

They did a great job finding the issue on my car and had it fixed in less then a day. I thought I was going to pay an arm and a leg but they only charged me a finger lol. When they was done they even detailed the in and outside of my car for free. I will definitely be back there for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good experience.

We had a vibration in our new Acadia. I called my salesman, he set up an appointment. Problem was evaluated and repaired swiftly. Excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always courteous and professional

The guys in the shop always do a great job. Ray is awesome to deal with. The price is pretty healthy but worth it for the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service every time

Have been very happy with service every time. Waited on promptly when arriving. Kept advised as to progress of service. Vehicle washed and vacuumed before returned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Purchase 2018 Cadillac

Always have had professional service by all employees, treated as a friend, not just a customer. I will continue to deal with Steve Schmitt Auto

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Greatest costumer service I have seen in car dealership!

Our buying experience on April 21st was by far the best! Mike Zippay our salesman went above and beyond for us. He was knowledgeable in the vehicle we were wanting, answered all questions and if he didn’t know he immediately went and found out! He was not pushy and didn’t try to steer us into something else that would gVe made him more money! The whole dealership was very nice and efficient in taking care of the whole process in a timely manner! This is our first purchase from Steve Schmitt Brubaker and we will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great product at a great price

Dean helped me from picking out the vehicle i wanted to getting me a good trade in for my vehicle. Awesome experience at Schmitt-Brubaker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great custmer service!

Nick and all the staff were super friendly and helpful. We felt super comfortable and felt no pressure to buy. I would definintely recommend Nick to a friend interested in a getting a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Shelly, we are sincerely thankful for your kind words about Nick. We're pleased to hear of your recommendation, and we're so glad that your purchase experience was comfortable.

Mike Zippay

Mike has been helpful and patient with me during this process. I highly recommend u stop by and see Mike Zippay in litchfield Steve Schmidt Brubaker .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that Mike was a patient and helpful presence during your purchase experience. We loved working with you, and we can't wait to do so again in the future.

Excellent

Nick and the rest of the staff at Schmitt-Brubaker were exceedingly helpful and went above and beyond to take care of me. They even buffed out a door ding I had received a week after purchasing my vehicle, free of charge. Thanks, guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ann, it means to world to hear how excellent your experience with Nick was here at Steve Schmitt Brubaker! We do our best to take care of our customers after the purchase, and we're very glad to hear that our team was able to take care of a small door ding. Thank you very much for the feedback.