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Steve Schmitt of Litchfield

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (288 reviews)
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
New (217) 250-2212 (217) 250-2212
Used (866) 560-9666 (866) 560-9666
Service (217) 807-4143 (217) 807-4143

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt of Litchfield from DealerRater.

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It was great

Fast professional and friendly great people to deal with. the finance guy was great and the delivery was on time, every thing was handle in a professional manner, second truck bought from same salesman, repeat customer so you guys are doing something right

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Looking for new vehicle

My daughter and I were looking around for a vehicle, she saw one that she liked, went in to talk to Kelly, while waiting for him we got to talking with Dean and he went and got the gmc so we could test drive it. He went with us and explained things as we went. Really nice guy. Between Dean, Kelly, and Evan, I couldn't have asked for a better group of people to help with my purchase. They evan stayed after hours to finish with my purchase, they did not rush me,. I still get emails to see how I'm doing with the terrain, and to let them know if I need anything, how awesome is that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Maintenance oil change

Ray is always friendly and very helpful. They always wash my car and vacuum it out for me. They are great! Always a good visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Routine maintenance on my Cadillac----prompt and courteous !

Third Cadillac from this dealer---the experience is always a good one. Friendliness of the staff as well as the professionalism displayed is greatly appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

NEW VEHICLE PROBLEM

Took my new vehicle for a problem with it. The service department is very professional. Bill Sloan could not have treated or done more for me. I will take my vehicle back any time I need service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change tire rotation

They r all friendly and helpful. Mike Cris Evan all go above and beyond to help you thanks again. We have bought several terrains,and a Tahoe ,Thanks again for your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Above & Beyond

Went in for Basic Oil, Lube, Tire Rotation, Inspection when a lug nut snapped off. Was informed immediately and the issue was resolved in a very timely manner. All concerned were always polite and professional. Very happy with Steve Schmitt-Brubaker personnel. Top Notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome purchase experience

Bought a used 2016 Suburban. Great experience from the ownership, sales staff, financing and delivery. this is the 5th vehicle I have purchased or leased and highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good experience.

Had a good experience with first service visit. Friendly accommodating staff. Received a reminder of service appt. several days in advance. Was provided with a loaner auto which worked out well since live 40 miles away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Efficient & thorough.

I purchased my truck from Brubaker's and feel safe with their care of it. My only disappointment us that it's name isn't still Brubaker's period.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.