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Steve Schmitt of Litchfield

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (288 reviews)
Visit Steve Schmitt of Litchfield
Sales hours: 8:30am to 3:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
New (217) 250-2212 (217) 250-2212
Used (866) 560-9666 (866) 560-9666
Service (217) 807-4143 (217) 807-4143

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt of Litchfield from DealerRater.

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Great experience.

My experience was great. Dean was very helpful and knowledgeable throughout the purchase process. He made sure my vehicle was set up completely including linked to Apple CarPlay and Onstar. He even came in on his day off to deliver my car to me. I highly recommend checking out Steve Schmitt-Brubaker and asking for Dean. I feel confident I could call or text him and he will be just as helpful after the sale. In fact he has checked in after the sale already to ensure all is going well. Evan in finance was very helpful over the phone and in person. His professionalism and pride in the team at Steve Schmitt-Brubaker made the financing portion just as comfortable as the vehicle selection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Good Service

I got very good service, something that does not happen very often any more. They took car in on time and was brought back clean, and every thing done on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1 person out of 1 found this review helpful.

2015 Buick

Worked with Nick on buying my car. Went to Steve Schmitt-Brubaker about closing time on a Saturday afternoon and talked to Nick for quite awhile. Nick sold us on buying my Buick and was very professional. Very nice, offered refreshments and wasn't worried about it being after hours. I would buy a car from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

It was my first time buying a vehicle by myself

This was the only dealership that was willing to work with me as a woman by herself. Nick was very nice , and Evan was willing to try and help me .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Vehicle Purchase

Nick Smith was my Sales Person, and was very courteous and knowledgeable about the Vehicle that I was considering for purchase. He explained everything in detail, as well as Showing me all the gadgets in the vehicle and how they worked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Buick Lacrosse Purchase was AMAZING

The entire staff at Steve Schmitt-Brubaker was awesome during the car-buying experience. The entire staff was helpful and gracious, offering to do whatever needed to complete our car-buying experience. To top it off, I never felt pressured or pushed - just supported to make a good decision in purchasing our vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service and a plaesure to do business with.

Nick Smith was absolutely great to work with and I feel like I got an outstanding deal on the car I purchased from him. The dealership as a whole is top notch and when I need a new car again, I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Out of Town Experience

We drove in from out of town, purchased the love of my life...I mean my tahoe.... and drove home in one day. Hands down, best service and best price! Nick and the rest of the team got us in and out quickly, with no issues!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Things went well.

Everything was easy. Salesman and finance manager had everything ready to go when we got there to pick up our car and had even called our insurance to tell them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

All around great experience!

I shopped around for quite some time looking for my truck. Thanks to Schmitt-Brubaker I found a great vehicle for a great price. It was a pleasant experience from the sales expert, all the way through their wonderful finance department. I will tell my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.