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Steve Schmitt of Litchfield

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (288 reviews)
Visit Steve Schmitt of Litchfield
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
New (217) 250-2212 (217) 250-2212
Used (866) 560-9666 (866) 560-9666
Service (217) 807-4143 (217) 807-4143

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt of Litchfield from DealerRater.

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outstanding

my experience with Kelly, Troy, & Evan was without a hiccup - could not have been handled any better. i will continue to do business with these people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

Great service department

Ray and Bob are the best! Hit me in and out fast. Even washed the car and had me in the road in an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

Car maintenance appointment.

Friendly employees and good service! I was able to get a convenient appointment and was promptly taken care of. My car was clean when I got it back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!

Yukon Service

Excellent service, got the Yukon XL in right away and had it fixed the same day. Was very pleased with Ray's communication as to what the problem was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Very accomodating

I had a complicated repair issue. Hail damage that I could get taken care of in Litchfield and body work from an accident that could be done at the Highland site. They transported the car to Highland for me after the hail work was done so I didn’t have the hassle of finding someone to assist me getting to and from Highland.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing a little bit about your experience. We are happy to have been able to assist you and making the best of the situation. Thank you again for your business and we hope to see you again.

Another fine job

Wife went over for regular service. All personnel involve where kind and courteous. Service was done in a timely manner. Facility was clean and pleasant. SHe was very happy they washed her car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

Quick professional service

In a snowstorm over the weekend I apparently hit something on the toad that slit my tire. On Monday I called to have a new tire ordered, and the spare that now was on the truck balanced. New one came in, tires balanced, spare put back under the truck bed, and my truck was washed and cleaned inside. My white truck was NOW WHITE again! All this was done quickly and professionally while I waited in an immaculate waiting room where the manager stopped in for a visit with others and me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service

Went for an oil change and tire inspection. Was done promptly and efficiently. Love the new waiting room too. Tire had a screw in it and was repaired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent experience!

My wife wife and I purchased a Silverado from Steve Schmitt - Brubaker about 6 months ago. Kyle and Kelly were an absolute pleasure to work with. There was no pressure or hounding from the staff and I felt in control of my purchase. I get periodic phone calls from Kyle checking on my vehicle and asking if there is anything I need in regards. I recently took my truck in for a recall and a complimentary oil change from my purchase. I walked away wit a truck wash that was pleasantly unexpected. The team is exceptional and I will be going back for future purchases. I highly recommend Kyle and Kelly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience

Mike & Evan were very helpful & responsive. They made my experience very positive. Great quality car, no pressure and no regrets! I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.