Reviews
Write a reviewProfessional
Everyone was helpful, friendly and professional - they took ample time to make sure we understand everything and Mike Zappy and Kelly Ondrey were excellent! The finance manger was also very helpful and explained everything offering several options. Mike and Kelly were very welcoming! Great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.
Good friendly service, easy to do business with these people
I always get my oil changes, service work here even though out of warranty as I can expect good knowledgeable service with dependable scheduling and realistic wait time.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Steve Schmitt-Brubaker Inc as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
Good Quick Service
Good quick maintenance from my car. They come pick up my car and drop it off while I am at work. It is very convenient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Steve Schmitt-Brubaker Inc
Quick in and out to install under seat storage in my AR4
I ordered an unseat storage unit for my new 1500 Sierra AT4 and had the service department install it for me. Quick and easy, nice waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.
Great new showroom
The service mgr was just that...he made you feel you were going to have a good experience. I was greeted by name and he showed me atound the remodeled waiting area and other amenities. The job was completed too rapidly as I was enjoying the new waiting area. Such as a class operation!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
wonderful
corey Harbison is a great salesman, all the people are very friendly and help you out every way possible, I really enjoyed my buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
Great Service, Friendly Staff
We were at the dealership twice in the last couple of weeks. We had a couple of recalls from GM to be fixed and our trunk wouldn’t open. A part had to ordered for our trunk. For both of our appointments, we received email confirmations. Everyone we spoke with was knowledgeable and friendly. We didn’t buy our Cadillac at this dealership, but we will be doing all of our future business with them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you found our staff was so knowledgeable and helpful! Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!
Friendly,
Freindly,ease of doing business, good atmosphere, trying hard to meet your expectations,. Would recommend this dealership, this is our 2nd vehicle from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt-Brubaker Inc and we hope to see you again soon!
Routine vehicle maintenance
Typically prompt to get the car in for the work to be done, plus equally quick for the completion. As usual, the car was washed after service.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for telling a little bit about your visit to our service department. We appreciate the opportunity to work with you on your automotive needs and hope to see you again in the future. We also wanted to thank you for noticing some of the little things we do in an effort of providing a great experience.
oil and tire rotation service
Took 1-1.25 hours to have the oil changed and the tires rotated. They also provided me with free loaner auto (2018-19 Cadillac XT5). They did tire inspection and let me know they needed to be replaced and gave me an estimate for 3 sets of tires. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind words and this wonderful review! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.